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Senior Business Process Analyst : West Pharma

ipjdnw7f5napvetweqr2ziz9mno8hm0423sbqrczl5q6rasimprbblk5rouuuujo · 30+ days ago

Exton, PA, US

$76k+
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Full-time

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Interview: Phone and F2F

West Pharma

Description:

Must have excellent communication skills

Responsibilities:

Reporting to the EPMO Director of Business Process and Program Management, partner with Global Process Owners, SME's, and IT solution partners to drive process standardization and optimization of cross-site and/or cross functional business processes.
Provide project management and process re-engineering training and support to include Process Mapping, SIPOC, Value Stream Mapping, Six Sigma, and/or Agile techniques where appropriate.
Develop "As Is” and "To Be” process maps in partnership with the Global Process Owners and IT partners where appropriate.
Co-author and review user requirements documents for any relevant systems such as SAP/MES are needed to enable the business process.
Partner with Change Management and Global Process Owners to develop communications and assist with stakeholder management to drive adoption of standard business processes.
Develop and maintain a customer-focused relationship with business stakeholders by exhibiting a high level of collaboration, timely communication and responsiveness.

Required Skills:

Minimum of 8 years of experience in business operations as a Business Analyst and/or Process Analyst; with a focus on business process improvement initiatives.
Experience developing innovative solutions using Six Sigma, Lean, Agile, Kaizen and/or other appropriate process improvement methods (and process tools).
Must be a "true consultant” – meaning the candidate needs have executive presence, must be a self-starter and flexible (does what it takes to get the job done), adaptable, a very strong relationship builder, have excellent client facing skills, possesses a sense of urgency, is proactive, and always thinking of ways to add value.
Excellent client facilitation and elicitation skills including experience leading requirements gathering sessions with business stakeholders.
Advanced skills in mapping current state As-Is processes; including Process Mapping from an end-to-end process perspective.

Working knowledge of ERP/MES systems and shop floor systems
Ability to translate complex technical information into simple terms.

Strong relationship and consensus building skills, and ability to interact and work effectively with all levels of personnel from senior executive management to high level technical resources and influence key stakeholders in order to get things done and set proper expectations!

Bachelor's degree is required.

•

Last updated on Nov 2, 2017

About the company

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