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ServiceNow-Senior Role
Exp: 5 years to 6 + years
Location: Hyderabad/ Bangalore
Rates: As per Market
Required:
  • Translating functional specifications into logical, competent-based technical designs. Designs and develops new ServiceNow workflows and processes.
  • Develop IT Service Management solutions using products such as ServiceNow by customizing the product using technologies Javascript, Jelly, web services including MYSQL, XML, HTML, and CSS.
  • Development of custom Service portal pages/widgets to support the Business Organization
  • Assists ServiceNow System Administrators with incident resolution, as needed.
  • Assists ServiceNow junior developers in developing/customizing applications on ServiceNow platform
  • Conduct code walkthrough, code review of junior team members' code.
  • Comply with ServiceNow best practices to maintain system compliance.
  • Creates comprehensive and well-structured test plans and suites. Estimates, prioritizes, plans, and coordinates testing activities.
  • Identifies, documents, and tracks software defects. Performs thorough regression testing of resolved defects.
  • Participating in User Access Test (UAT) to collect feedback from UAT Team, ITIL Process owners, Clients and fine-tune the solution.
  • Manages Update Set creation and migration to Test and Production environments. Leads ServiceNow maintenance, upgrade planning and administration.
  • Vendor coordination for ServiceNow product defects.


Qualifications

Bachelor of Science with a concentration in computer science, information systems, information security, math, decision sciences, risk management, engineering (mechanical, electrical, industrial) or other business/technology disciplines or equivalent

Last updated on Feb 20, 2023

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