Browse
Employers / Recruiters

Virtual Support Agent

8271 · 30+ days ago
...
Negotiable
Full-time
Continue
By pressing the button above, you agree to our Terms and Privacy Policy, and agree to receive email job alerts. You can unsubscribe anytime.

Join ECS as a Virtual Customer Support Agent. ECS Virtual Support Agents choose from a number of clients to provide support for customers from the comfort of their homes.  Levels of support include: coordinating roadside assistance for stranded motorists, assisting customers navigating tax company's websites, assisting individuals to schedule medical appointments just to name a few.  ECS agents are true professionals with relatable personalities providing world-class customer service. If you are looking for a growing, family-oriented, professional company, then ECS is the place for you.  With the appropriate computer setup, we can offer you flexible hours with 100% autonomy.

 

Full-time base pay for ECS agents is $10/hour for 40 hours or more per week.  Part-time pay is $8/hour part-time for 25 - 39 hours per week (willingness to commit to 25 hours or more per week).  ECS also includes bonuses and incentives based on hours worked.  All hours/shifts are available 24 hours a day, 7 days a week including holidays. Earnings potential is $23,000 over $40,000 per year.  The ECS family is expanding rapidly and we promote from within! If you are committed, reliable and offer great customer support. We are excited to offer you more growth opportunities as they become available.  This is an independent contractor 1099 position.  We need to hire 650 agents in the month of September.  

 

**We will respond to you with a decision within two business days.  Please make sure to check your junk/spam folders for a message from ECS Virtual Support, LLC if you don't see it in your inbox.  

Responsibilities

  1. Participating in training and certification courses 

  2. Providing excellent customer service by guiding and helping others with a friendly attitude

  3. Using your home computer to answer inbound phone calls, video calls, and/or live chats

  4. Committing to and following through on working a minimum of 25 hours per week

  5. Being accountable for hours you committed to work

Qualifications

Standard Requirements

  • Customer experience preferred but not required. Must have excellent communication skills and postive attitude
  • Must have a quiet, dedicated work space with a desktop or laptop, headset and reliable wired high-speed internet connection
  • Must demonstrate professionalism with excellent typing, communication and computer skills
  • Must be skilled in spelling and grammar rules
  • Must be willing to submit to standard background check, drug test, technology check and voice assessment
  • Must be willing to work hard and strive for high customer satisfaction ratings
  • Must be articulate with excellent command of the English language
  • Must be 18 years old or older
  • Must have a high school degree or equivalent
  • Must be authorized to work in the US
  • Must reside in the US
  • Not eligible to residents of California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin
  • Access to smart phone for system verification required

 

Technical Requirements (READ CAREFULLY)

  • CPU Speed Dual-Core 2.8 GHz or better
  • Intel i5 or i7 class or AMD Phenom Ryzen or equivalent processor
  • No Atom, Celeron, Pentium, Opteron Processors
  • Minimum Hard Drive Available Space: 20 GB
  • Minimum Hard Drive Total Space: 60 GB
  • Minimum Internet Download Speed: 10 mbs
  • Minimum Internet Upload Speed: 3 mbs 
  • Maximum Network Latency: 120 ms
  • Windows 10 (64bit) Operating System
  • Minimum RAM: 4 GB
  • Must have a desktop or laptop with ethernet cable connected to your computer from your router or modem 
  • Incompatable devices include: Netbooks (Chromebooks, MS Surface, etc), tablets, all-in-one computers, all Mac Machines are not allowed
 

Last updated on Sep 21, 2021

See more

About the company

More jobs like this

Analyzing
Call Center Agent (m/w/d) - Kundenakquise
FFG FINANZCHECK Finanzportale GmbH ·  Financial comparison portal

Essen, North Rhine-Westphalia

 · 

30+ days ago

Telefonist:in (m/w/d) im homeoffice€12 - €13 / hour
persolowa ·  Fachkräftevermittlung

Cologne, North Rhine-Westphalia

 · 

30+ days ago

Quereinstieg Aachen Call center Agent (m/w/d)€2,323 / month
TalentiertStudiert ·  Bildungsdienstleistungen

Aachen, North Rhine-Westphalia

 · 

30+ days ago

Administrativo comercial€21,600 - €23,800
Jose Alapont Bonet SLU ·  Fabricación de componentes automotrices

Alzira, Valencian Community

 · 

30+ days ago

Taffe Telefonist (m/w/d) für unsere Recruitingprojekte / Personalberatung
Korneli Unger Personalberatung GmbH ·  Personalberatung und Recruiting-Dienstleistungen

Berlin, Berlin

 · 

30+ days ago

2500€ Call Center Agent m/w/d Mo-Fr 37,5 Stunden€2,500 - €3,000 / month
W&W Human Resources - Ivonne Wresch - ·  Personaldienstleistungen und Berufsberatung

Berlin, Berlin

 · 

30+ days ago

Kaufmännischer Sachbearbeiter(m/w/d)€15.38
TAV Arbeitsvermittlung und Bewerbercoaching Denis Tio ·  Arbeitsvermittlung und Bewerbercoaching

Mülheim, North Rhine-Westphalia

 · 

30+ days ago

Call Center Agent Inbound (m/w/d)€26,400 - €30,000
univativ GmbH ·  IT- und Projektdienstleistungen

Halle (Saale), Saxony-Anhalt

 · 

30+ days ago

Kaufmännischen Vertriebs-Sachbearbeiter*in (Mensch) - Teilzeit
Das Datenhaus GmbH & Co. KG ·  IT-Dienstleistungen und Softwareentwicklung

Karlsfeld, Bavaria

 · 

30+ days ago

Mitarbeiter Kundenservice (m/w/d)
BA Logistics GmbH ·  Logistikdienstleistungen für die Automobilindustrie

Dormagen, North Rhine-Westphalia

 · 

30+ days ago

Developed by Blake and Linh in the US and Vietnam.
We're interested in hearing what you like and don't like! Live chat with our founder or join our Discord
Changelog
🚀 LaunchpadNov 27
Create a site and sell services based on your resume.
🔥 Job search dashboardNov 13
Revamped job search UI with a sortable grid, live filtering, bookmarks, and application tracking.
🫡 Cover letter instructionsSep 27
New Studio settings give you control over AI output.
✨ Cover Letter StudioAug 9
Automatically generate cover letters for any job.
🎯 Suggested filtersAug 6
Copilot suggests additional filters above the results.
⚡️ Quick applicationsAug 2
Apply to jobs using info from your resume. Initial coverage of ~200k jobs in Spain, Germany, Austria, Switzerland, France, and the Netherlands.
🧠 Job AnalysisJul 12
Have Copilot read job descriptions and extract out key info you want to know. Click "Analyze All" to try it out. Click on the Copilot's gear icon to customize the prompt.
© 2024 RemoteAmbitionAffiliate · Privacy · Terms · Sitemap · Status