Partner Success Manager

• Independently drive end-to-end implementation of new feature deliveries, coordinating across internal and partner teams to achieve launch milestones and manage the overall partner roadmap. 
• Drive post-sales partner success for assigned accounts, including sales planning and forecasting, driving adoption, and timely implementation of growth initiatives.
• Support proposals to drive growth through expansion of existing enterprise partner relationships - new distribution, products, custom work.
• Provide support to business development efforts to ensure a smooth transition from initial sales to implementation. 
• Serve as the key relationship manager with partners’ working teams, acting as the voice of the partner within Bestow. 
• Support planning and prioritization discussions internally at Bestow and jointly with partners. 
• Establish and maintain ongoing meeting cadence with cross-functional partner teams to ensure alignment and progress. 
• Create and deliver communications, reporting, and sales campaigns to drive adoption and deepen partnerships.
• Some travel is required to support individual client efforts (e.g., solution workshops and regular leadership on-site meetings).

YOUR EXPERIENCE

• 3+ years experience managing enterprise SaaS customers/clients - preferably either in the life insurance or software industries
• Background with the implementation of complex software solutions in financial services or other legacy industries.
• Passionate about client service, and energized by the challenge of solving complex problems.
• Strong executive communication skills and attention to detail. 
• Strong research and analytical skills and ability to work with data. 
• Experience with the creation and delivery of polished, client-facing presentations.
• Bachelor’s degree in business administration, marketing, sales or related field or equivalent experience.