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Customer Service Assistant

career-renew · 30+ days ago
Negotiable
Full-time
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Career Renew recherche pour un de ses clients un Customer Service Assistant a Boudry, Suisse.

Responsabilites:

Organisation des voyages des collaborateurs, planification des déplacements et réservations.

·        

Contrôle des documents d’intervention des techniciens, vérification et validation des rapports d'intervention.

·        

Facturation des interventions, préparation et émission des factures.

·        

Envois des rappels de factures, gestion des rappels de paiement.

·        

Établissement de cockpit/reporting mensuels, création de tableaux de bord et rapports mensuels.

·        

Participation au suivi et à la mise à jour des tickets du CRM (Salesforce), gestion et résolution des tickets CRM.

Requirements

  • Allemand B2 minimum - Anglais B2 minimum
  • Français courant
  • Experience en import / export

Last updated on Aug 10, 2024

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