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Senior Product Manager, Experience Platform

captivateiq · 30+ days ago
Remote - North America
Negotiable
Full-time
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CaptivateIQ is a leading sales commission platform — recognized by industry analysts, including Forrester, as well as reputable marketplaces like G2. We are trusted by category leaders and innovators like Gong, Lattice, and DataRobot.

With backing from Sequoia, Accel, ICONIQ, and other leading investors, CaptivateIQ is on a mission to enable every company to take control of commission management.

Come and see why Glassdoor and Comparably have recognized CaptivateIQ as a best place to work!

About the role:
As the Senior Product Manager for our Experience Platform team, you will be responsible for leading our core platform investments as we continue to drive leverage and value to our product teams. In particular, over the next 6-12 months, you will be responsible for evangelizing and building out our workflows platform, shaping the platform and product into a differentiated and industry-leading workflows building experience. In classic product management fashion, you will be responsible for managing the portfolio of your product area alongside this initiative to ensure we are sufficiently supporting the priorities of our product across innovation, enhancements, and technical debt.

Responsibilities:

  • Define and evangelize vision, strategy, and roadmap across the company to build strong alignment, drive world-class execution, and unlock internal product velocity
  • Build empathy for customer personas by working directly with customers and internal teams
  • Own outcomes and be a champion for always refining how to best use our resources in order maximize the returns on our investments and attention
  • Track industry trends and think strategically to develop solutions that are differentiated from the competition and drive our product and company strategy forward
  • Leverage data to continually inform product evolution and drive customer adoption of product capabilities
  • Partner closely with Design and Engineering to research, design and build high-quality and reliable product platforms and capabilities with high degrees of product interoperability
  • Partner closely with Product across CaptivateIQ to ensure a seamless cross-platform experience
  • Partner closely with Product Marketing, Sales and Customer Experience to ensure value is realized by our customers

Requirements:

  • 4+ years of product management experience at high-growth, product-driven companies (ideally some B2B SaaS)
  • Experience building platform products and driving platform teams (workflow platform experience a plus but not required)
  • Excellent pattern recognition and system thinking skills to help see the big picture on our platform problems and capabilities
  • Strong technical aptitude and demonstrated experience working with technical products
  • Experience leading teams autonomously and delivering substantial product releases from 0 to 1
  • Bar-raiser that aims for 10x and differentiated vs 10% and incremental
  • A do-what-it-takes attitude to ensure your product and team are successful
  • Excellent verbal and written communication skills
  • World-class partner that up levels the team’s performance while building and fostering a fun and tight-knit culture

Bonus Points

  • Experience building workflow platforms
  • Experience evolving and maturing products built for SMB to products built for enterprise
  • Comfort or experience building AI and/or predictive analytics-powered products

Benefits:

  • (US-ONLY) 100% of medical, dental, and vision covered including 75% for dependents
  • Flexible vacation days and quarterly mental health days so you can recharge
  • Enjoy a one-time expense on your 1-year work anniversary (to use for travel, home furnishings, fancy meal)
  • One time work from home stipend & annual stipends for professional development and caretaking 
  • Virtual team lunches to keep you connected
  • (US-ONLY) 401k plan to participate in and save towards the future
  • Newest Apple products to help you do your best work
  • Employee Resource Groups (ERGs) to support and celebrate the shared identities and life experiences of communities within CaptivateIQ. ERGs directly support our company-wide DEI goals as a space for developing and retaining diverse talent

Notice to Prospective Candidates:

  • Only emails from @captivateiq.com should be trusted.
  • We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc.
  • Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology.
  • Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ.
  • Ask candidates to make a payment in order to be considered for a position.
  • Make early requests for candidates' personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc.
  • Please note that we’ll only ask for more sensitive personal information in connection with background checks after an offer is made.
CaptivateIQ participates in E-Verify, web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States.

Last updated on Sep 30, 2024

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