Program Assistant - Corporate Float

• Serving as an administrative resource to support leadership teams, working groups and business development teams
• Scheduling team meetings, ensuring adequate meeting space and resources are in place, providing team notifications on relevant meeting information
• Collaborating, consolidating, tracking and updating various information points, metrics, data, and other related figures into clear presentation format
• Recording, tracking and distributing meeting notes, summaries, action items, identifying Most Responsible Persons, and communicating deadlines
• Engaging as a general facilitator between internal and external stakeholders, various departments, teams and groups, including other administrative support staff
• Completing any Document Control requirements
• Supporting Senior Leadership, Management teams and other stakeholders with ad hoc reports, information, data and other needs as requested
• Engages as a point of contact for various stakeholders
• Working with team members to find continuous improvement initiatives and actions, making suggestions and offering team input
• Performs general clerical functions such as copying, faxing, typing, preparing correspondence, reports and other documentation
• Performs program specific support tasks
• Supporting the creation of communications, marketing or other external facing publications
• Assisting in the generation of the Annual Report, and other critical communications pieces
• Participating in various SJHC Committees as required, sharing knowledge or expertise
• Assists with filing and maintaining current and accurate records as required
• Utilizes computerized data entry equipment and various word processing, spreadsheet and file maintenance programs to enter, store and/or retrieve information
• Assists in various organizational auditing and/or quality processes
• Assists with special projects, or projects as per other Head Office leaders
• Assists with transferring information from various sources into computer software (e.g. Procura, Excel)
• Using software to run reports, summaries and generate information as requested
• Prepares letters, notices and other general documents for use throughout the programs
• Assists with program documentation, file management, mail and/or deliveries
• Working with team members to find continuous improvement initiatives and actions, making suggestions and offering team input
• Supports project management by tracking, developing and updating project development
• Assisting other staff members in the execution of their duties as required
• Participates in program discussions, working groups, committees or other collaborative activitie
• Maintaining compliance to policy, procedure, safety and all applicable legislative requirements at all times 
• Actively and positively promotes SJHC as a quality service provide
• Maintaining compliance to corporate training requirement (Surge, in-class etc.)
• Other duties as required or requested

• Regularly demonstrates our mission, vision, and values:
  1. Support compassionate care, faith and diversity
  2. Deliver quality care, pursue and share knowledge, respect diversity, remain faithful
  3. Commit to working everyday with dignity, respect, service, justice, responsibility and enquiry
• Ability to work cooperatively with others; sharing information and utilizing the information from others
• Actively promotes a healthy, supportive and inclusive work environment
• Proactively contributes to initiatives, supporting and encouraging positive change
• Ability to demonstrate effective decision making within the scope of the role
• Skilled at thinking about creative solutions to everyday problems
• Solid team-based approach to everyday work activities
• Good communication skills both verbal and written, with an excellent customer service mind set
• Positive and professional, with a “can do” attitude
• Willingness to regularly go the extra mile and actively support co-workers
• Ability to follow direction and listen to instruction
• Proven ability to be detailed oriented
• Maintaining on-going compliance to corporate policies and procedures, health and safety regulations, and relevant external standards
• Participating in both internal and external training requirements
• Participating in quality improvement initiatives
• Maintaining the privacy and confidentiality of all personal health records (including both client and personal), and following all the privacy and confidentiality requirements of any and all electronic medical record systems used (including but not limited to Procura and HPG)

• Graduate of a university or college level program in Business Administration or related program, required
• 1-2 years of related administrative working experience, required
• Experience in the community services, healthcare sector and/or non-profit sector, preferred
• Previous experience in an executive administrative support role, preferred
• Proficiency in use of MS Office software (Office 365/Teams, Word, Excel, Power Point and Access), required

Last updated on Feb 19, 2025