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Assistant Office Manager

clarksoneyecare · 30+ days ago
$17-18 / hour
Full-time
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Job Title: Assistant Office Manager
Company: Clarkson Eyecare
Location: Florissant, MO

Pay: $17-18/hour, plus bonus and commission

Perks:

  • Full Benefits Package - Medical, Vision, Dental and Life Insurance
  • 401k + Employer Matching
  • Paid Time Off and Paid Holidays
  • Competitive Base Pay + Bonus
  • Optical Education Reimbursement
  • Paid Maternity Leave

Hours:

  • Full Time
  • Our offices are open Monday-Friday 8am-7pm, Saturday 8am-1pm 
    • You will not work all of these hours, but you must have open availability to work any shift within these hours.
    • You may need to work a little earlier/later as needed

Requirements:

  • Management experience
  • Experience working in eyecare/optical
  • High School Diploma or GED Equivalent
  • Strong customer service skills
  • Excitement to learn and grow 

Essential Functions:

  • Assist in managing the day-to-day operations of the office, including employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office
  • Lead the staff by guiding them to success through focused support and coaching
  • Effectively communicate with patients, doctors, staff and various levels of management and corporate staff
  • Answer inquiries through phone, email, and in person request


An Assistant Office Manager is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.

Essential Responsibilities

  • Assist with executing day-to-day operations of the office. A few of these duties include: Monitor and assist with office flow, supply inventory, employee training and other duties as assigned or needed within the office
  • Provide guidance and assist with completing proper medical chart handling, insurance and billing, frame and contact lens selection, policies and procedures, and computer software
  • Assist leading the office by guiding them to success through focused support and coaching as directed by the Office Manager
  • Enhance processes and workflow by taking initiative to work with manager to build action plans to increase the efficiency and profitability of the office
  • Handle employee and patient questions in the absence of the Office Manager
  • Ongoing communication with Office Manager
  • Actively train employees on how to provide a world-class patient experience
  • Motivate employees by remaining positive and communicating any changes or news in a supportive and constructive way
  • Ensure the office and employees are always compliant with HIPAA
  • Other duties as assigned by Office Manager

Other Skills and Abilities

  • Ability to work weekends when applicable
  • Desire to gain industry knowledge and training
  • Demonstrates initiative in accomplishing practice goals
  • Consistently creating a positive work environment by being team-oriented and patient-focused
  • Commitment to work over 40 hours to meet the needs of the business
  • Ability to interact with all levels of employees in a courteous, professional manner at all times

Education and/or Experience

  • High school diploma or general education degree (GED) required
  • Bachelor's Degree in Business Administration, Healthcare Management or a related area of study preferred
  • Minimum of 2 years of optical management or industry-related experience preferred
  • Favorable result on Background Check
  • Must be able to provide proof of identity and right to work in the United States

Physical Demands

  • While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel
  • The employee is frequently required to stand, walk, and sit
  • The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
  • Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus

 

 

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Last updated on Jul 17, 2024

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