Job Title: Assistant Office Manager
Company: Clarkson Eyecare
Location: Florissant, MO
Pay: $17-18/hour, plus bonus and commission
Perks:
- Full Benefits Package - Medical, Vision, Dental and Life Insurance
- 401k + Employer Matching
- Paid Time Off and Paid Holidays
- Competitive Base Pay + Bonus
- Optical Education Reimbursement
- Paid Maternity Leave
Hours:
- Full Time
- Our offices are open Monday-Friday 8am-7pm, Saturday 8am-1pm
- You will not work all of these hours, but you must have open availability to work any shift within these hours.
- You may need to work a little earlier/later as needed
Requirements:
- Management experience
- Experience working in eyecare/optical
- High School Diploma or GED Equivalent
- Strong customer service skills
- Excitement to learn and grow
Essential Functions:
- Assist in managing the day-to-day operations of the office, including employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office
- Lead the staff by guiding them to success through focused support and coaching
- Effectively communicate with patients, doctors, staff and various levels of management and corporate staff
- Answer inquiries through phone, email, and in person request
An Assistant Office Manager is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.
Essential Responsibilities
- Assist with executing day-to-day operations of the office. A few of these duties include: Monitor and assist with office flow, supply inventory, employee training and other duties as assigned or needed within the office
- Provide guidance and assist with completing proper medical chart handling, insurance and billing, frame and contact lens selection, policies and procedures, and computer software
- Assist leading the office by guiding them to success through focused support and coaching as directed by the Office Manager
- Enhance processes and workflow by taking initiative to work with manager to build action plans to increase the efficiency and profitability of the office
- Handle employee and patient questions in the absence of the Office Manager
- Ongoing communication with Office Manager
- Actively train employees on how to provide a world-class patient experience
- Motivate employees by remaining positive and communicating any changes or news in a supportive and constructive way
- Ensure the office and employees are always compliant with HIPAA
- Other duties as assigned by Office Manager
Other Skills and Abilities
- Ability to work weekends when applicable
- Desire to gain industry knowledge and training
- Demonstrates initiative in accomplishing practice goals
- Consistently creating a positive work environment by being team-oriented and patient-focused
- Commitment to work over 40 hours to meet the needs of the business
- Ability to interact with all levels of employees in a courteous, professional manner at all times
Education and/or Experience
- High school diploma or general education degree (GED) required
- Bachelor's Degree in Business Administration, Healthcare Management or a related area of study preferred
- Minimum of 2 years of optical management or industry-related experience preferred
- Favorable result on Background Check
- Must be able to provide proof of identity and right to work in the United States
Physical Demands
- While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel
- The employee is frequently required to stand, walk, and sit
- The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
- Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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Last updated on Jul 17, 2024