<p><strong>Location:</strong> Hybrid - Milton Keynes<br><strong>Job Type:</strong> Full time<br><strong>Salary: </strong> £30-35,000<br></p><h3><strong>About Us</strong></h3><p>Are you a natural leader passionate about driving performance, fostering growth, and delivering exceptional results? ROI Ltd is seeking an experienced <strong>Team Manager</strong> to lead our high-performing Bluelight, Direct and Rental (BDR) team in achieving project SLAs and company objectives.</p><p><strong>About the Role</strong><br>Reporting to the Operations Manager, you’ll:</p><ul><li><strong>Lead Your Team</strong>: Manage people and resources in line with company policies. Drive productivity, maintain morale, and ensure high employee satisfaction.</li><li><strong>Deliver Excellence</strong>: Meet operational targets, ensure quality standards, and align your team with ROI’s values and goals.</li><li><strong>Implement Change</strong>: Navigate change effectively, secure team buy-in, and ensure compliance with all policies and standards.</li><li><strong>Foster Development</strong>: Coach team members to achieve their full potential, identifying strengths, development areas, and opportunities for growth.</li><li><strong>Ensure Compliance</strong>: Maintain adherence to regulatory standards, including GDPR and company policies, ensuring successful audits.</li></ul><p><strong>Key Competencies:</strong></p><ul><li><strong>Performance Leadership</strong>: Set clear expectations, measure daily progress, and tackle underperformance promptly.</li><li><strong>Coaching & Development</strong>: Tailor your approach to support team members’ growth with actionable feedback and the right tools.</li><li><strong>Communication</strong>: Listen actively, provide clear feedback, and adapt messaging to the audience and context.</li><li><strong>Team-Building</strong>: Celebrate achievements, foster positivity, and maintain strong team connections.</li><li><strong>Change Management</strong>: Understand operational impacts, escalate challenges, and drive process improvements effectively.</li><li><strong>Technical Expertise</strong>: Leverage project data to diagnose issues, identify trends, and support decision-making.</li></ul><p><strong>What You’ll Be Doing:</strong></p><ul><li>Build deep relationships with your team and clients, acting as a conduit for seamless communication.</li><li>Ensure optimal team performance and deliver on internal KPIs and SLAs.</li><li>Oversee recruitment, training, and cross-functional resource planning.</li><li>Ensure team readiness for regulatory audits and maintain compliance standards.</li><li>Continuously review and refine processes to enhance efficiency and quality.</li></ul><p><strong>What We Offer:</strong></p><ul><li>A supportive and collaborative work environment.</li><li>Opportunities to develop your leadership skills and career.</li><li>A chance to work with a team committed to excellence.</li></ul><p><strong>Ready to Take the Lead?</strong><br>If you're ready to inspire and drive success, apply now and make an impact at ROI Ltd!</p><p></p> •
Last updated on Dec 13, 2024