Helpdesk service desk Technician with Windows, Office 365 expertise at Jackson, MS

Helpdesk Tech

Onsite

About the Job

• Duration: Long-term renewable Contract

• Location: Jackson, MS

• Pay rate: Hourly

• Job ID: 122578

Responsibilities:

• Responsible for providing help desk assistance to the end-users on PC software, computer and peripheral equipment within the Central Office

• Configure & deploy new PCs

• Upgrade and reimage existing PCs

• Install & maintain operating system software, including new releases of existing software

• Assisting the Information Systems Director in maintaining the Central Office local area network with the assistance from our network maintenance vendor.

Qualifications:

• Four years of an accredited college or technical institution degree in Computer Science, Data Processing, Business Information systems, or a related field.

• A rational mind and a slow temper are assets as well as the ability to understand a problem or question from the user's point of view.

• The ability to work with and get along with people under different working conditions is a must.

• The ability to preemptively seek out and solve problems before they become problems is also required.

• Understanding of software currently being used throughout the Agency.

• Knowledge of information systems, design, implementation, data collection methods, analysis of data.

• Knowledge of current technology in data processing with emphasis on databases.

• High level of dependability and punctuality a must

• Excellent written and verbal communication skills a must

3+ Years of Experience:

• Windows 10

• Windows 11

• Microsoft Office 365

• A working understanding of network and hardware concepts skills.

About our Company

DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:

• Paid Holidays/Paid Time Off (PTO)

• Medical/Dental Insurance Group

• Accident/Critical Illness Insurance

• Life Insurance

• 401 (K)

Last updated on Oct 2, 2023