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Genesys CTI Engineer

crjdnwsnowo2i4nz45b1teboszrxlg0351vr73gpqw7yanury9u287prckhdnkww · 30+ days ago

Pheonix, AZ, US

Negotiable

Full-time

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Visa status: U.S. Citizens and those authorized to work in the U.S. are encouraged to apply.
Tax Terms: W2, 1099
Corp-Corp or 3rd Parties: Yes

1. Development experience using Genesys Suite of technologies with specialization in Genesys Framework is a must. ( Genesys CTI, Genesys SIP, Genesys Composer, ORS (Orchestration Server), Genesys OCS, Genesys Workspace, Genesys Eservices.)
2. Proficient in tools like Composer ,Eclipse, IRD (Interaction Routing Designer) , CCpulse , GAX (Genesys Administrator Extension), GA(Genesys Administrator) & Kazimir.
3. Database knowledge pertaining to SQL and Cassandra
4. Experience in production support of IVR applications with VXML and Java (Nuance Development Framework / Voice Portal preferred)
5. Strong working knowledge of deploying applications on Websphere and Tomcat.
6. Computer Telephony Integration (CTI) experience with Genesys SIP platform a PLUS
7. Core java + REST/SOAP automation and development
8. Experience working an Agile environment
9. Ability to interface and cultivate excellent working relationships both within Technology, Business and vendors. •

Last updated on Feb 18, 2019

About the company

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