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Production Operations Manager

$122k+
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Full-time
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Interview: Phone and skype

Conversion Salary : 160-170K

Description:


I have a current requirement for Production Operations Manager in Redwood City, CA. This role will be leading a team of 10 Systems Administrators. Client seeking an experienced, hands-on Linux Systems Administration manager with extensive experience designing, deploying, and administering high-availability systems that support SaaS applications with 24x7 100% uptime requirements.

The ideal candidate will have significant experience and major accomplishments managing high-caliber teams of Linux Systems Administrators and a great track record of designing, deploying, maintaining, and continuously improving uptime, availability, performance, efficiency, and automation in critical production and non-production environments supported by thousands of Linux servers.

Job Responsibilities and Duties:
  • Manage a team of Linux Systems Administrators whose primary duties include:
    • Day-to-day systems management and provisioning
    • Front-line handling of product, system, and application alerts
    • Troubleshooting
    • Capacity planning
    • Documentation of Standard Operating Procedures
    • Developing tools to automate manual procedures and increase efficiency
    • Buildout of systems and platforms to support scaling of existing environments, new applications, and initiatives, leveraging existing and new automation frameworks (e.g. Puppet, Foreman, etc.)
    • Continuous improvement and optimization of monitoring and analytics systems
    • Performance optimization
    • Cost reduction
  • Lead team and cross-team meetings (9-10 direct reports)
  • Manage assignments for on-call and frontline duties
  • Ensure that critical events and incidents are resolved in a timely manner
  • Ensure adherence to production change control policies, identifying opportunities for process improvement and overall efficiency
  • Cross-train team members to prevent knowledge and expertise gaps and single points-of-failure
  • Work closely with Engineering teams to ensure that infrastructure required to support new product rollouts and capacity expansions are ready well in-advance of need
  • Work closely with Customer Support teams to address customer issues in a timely fashion

Required Skills, Knowledge, and Experience:
  • 4+ years' management experience, with demonstrated successes in recruiting, retaining, and managing top talent
  • 5+ years' experience operating SaaS, eCommerce, or Web site environments that have 100% uptime requirements
  • 7+ years' experience administering RedHat Enterprise Linux Systems
  • General working knowledge of MySQL
  • Good understanding of network protocols and tools
  • Expert-level scripting skills in in bash, python, or equivalent
  • Excellent verbal and written communication skills

Nice-to-haves:
  • Knowledge and experience with Network Appliance Storage
  • Knowledge and experience with CDNs (e.g. Akamai)
  • Knowledge and experience with F5 load balancers (BigIP LTM)
  • Knowledge and experience with Client blade and rackmount server management tools (VirtualConnect, SIM, OneView, etc.)
  • Knowledge and experience with virtualization products and technologies, especially VMware and XenServer
Required Education and Certifications:
  • BS in Computer Science or equivalent discipline
  • RedHat Certified System Administrator (RHCSA)
  • RedHat Certified Engineer (RHCS) strongly desired

Last updated on Oct 26, 2016

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