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Member Services Specialist -- Miami

next-health · 30+ days ago
$21+ / hour
Full-time
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*******Remote position. You must live in Miami, FL.

About Us:
Welcome to Next Health, a pioneering Health Optimization and Longevity center with over 8 years of establishment and a footprint in 5 locations across the US, experiencing robust growth. We take pride in our position as leaders in health optimization.

At Next Health, our mission is to empower individuals to optimize their health and enhance their quality of life through state-of-the-art functional medicine practices. We are committed to delivering cutting-edge techniques and technologies to assist our clients in achieving their health and wellness objectives.

Your Impact
As the Appointment Coordinator at Next Health, you will be pivotal in managing and organizing appointments, ensuring efficient schedules, and facilitating effective communication with clients to confirm and adjust appointments as needed.

Job Description
As the Appointment Coordinator, your responsibilities will include:
Coordinating and managing appointments, ensuring optimal organization of schedules.
Communicating with clients to confirm and, if necessary, reschedule appointments.
Ensuring smooth coordination to enhance the overall efficiency of our operations.
Providing excellent customer service and patient education.

What to Expect
In this role, you can expect to:
Take charge of coordinating and managing appointments effectively.
Engage with clients to confirm and adjust appointments as needed.
Contribute to the seamless functioning of our health optimization services.

What You’ll Bring
We're seeking someone who has:
Experience processing inbound calls
Proven experience in coordinating and managing appointments, preferably in a healthcare setting.
Strong organizational and communication skills.
The ability to ensure efficient scheduling and coordination of appointments.
A commitment to contributing to the overall success of our health optimization services.
Bilingual, Spanish peaking preferred.

Our Culture & Perks
We're a values-driven healthcare organization that prioritizes compassion, integrity, and excellence. We offer:
Competitive salary and benefits package.
Flexible work hours and remote work options.
Opportunities for professional growth and development.
A supportive and inclusive work environment.

Expected Compensation
The expected compensation for this position is competitive, ranging from $21.00 per hour along with additional benefits. Actual pay may vary based on individual factors, skills, and experience. The complete compensation package will be discussed in detail upon receiving an offer of employment.

We are an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

Last updated on Sep 17, 2024

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