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Retail Assistant

damart · 30+ days ago
Bowling Green Mills
Negotiable
Full-time
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<p><strong>About Damart:</strong></p><p>If you would like to work for one of Europe’s biggest senior lifestyle brands, look no further than Damart. We are a leading provider of fashion, footwear and home &amp; garden products aimed at the senior customer market. Damart and associated brands can be found in the UK, France, Belgium and Germany, distributing products to over 10million customers worldwide.</p><p>Our excellent reputation stems from the key benefits we offer our customers – outstanding value for money, excellent customer service and comfortable, stylish clothing. When you join us, you’ll be joining a company that’s focused on putting the customer at the heart of everything we do.</p><p></p><p><strong>Job Overview:</strong></p><p>At Damart, we are Passionate About Our Customers — Do You Share Our Love for Customers and Fashion?</p><p>Based at the retail shop at our Bingley Head Office, in this customer-facing role you will be responsible for providing our customers with a great shopping experience and ensuring they receive world-class customer service.</p><p>We are a small team, looking for a flexible person to join us to work 16 hours per week. A flexible approach to working is needed with the ability to work different days each week; regular Saturday working is likely with the remaining hours across the rest of the week (4-week rotas are provided in advance). You will also need to support with our monthly weekend Bradley Mill sale.</p><p><strong>Key Responsibilities:</strong></p><p>• Processing cash and card sales</p><p>• Looking after customers and assisting them in purchasing goods</p><p>• Answering telephone enquiries</p><p>• Processing customer returns</p><p>• Processing colleague orders</p><p>• Working deliveries</p><p>• Merchandising and shop presentation</p><p>• Stock management</p><p>• Key holder responsibility; opening and closing of the shop</p><p><strong>Skills and Experience:</strong></p><p>We're looking for candidates with previous retail experience (though training will be given) and basic IT knowledge to support processing customer and colleague orders.</p><p>Great communication skills, both face to face and via the telephone and the desire to provide the best customer service is essential.</p><p><strong>Benefits:</strong></p><ul><li>Access to 24/7 GP service through our Employee Assistance Programme</li><li>Generous uniform allowance</li><li>Free onsite parking, and within 5 minutes' walk of Bingley train station</li><li>Peace of mind benefit, death in service</li><li>Subsidised onsite canteen</li><li>50% Damart colleague discount &amp; other retail discounts</li><li>31 days annual leave (including bank holidays / based on full time)</li><li>Auto enrolment company pension</li><li>Retail discounts &amp; 20% off EE</li><li>Salary sacrifice such as cycle to work, electronic vehicle leasing and buy &amp; sell holidays</li></ul> •

Last updated on Feb 11, 2025

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