Hotspot Services Account Manager

• Agree with the new sites and submit the commercial offers to supply the service to the sites.
• Manage signing contract for hot spot services as per the company conditions and policy for the new
• Handle the site survey for the new sites so as to detect the site location on google earth in KML form.
• Take the full contact information for the site owner include name and phone …etc.
• Follow and distribute the advertise parts to increase the marketing activities the like posters and
• Deliver the cards different types (1 hour,10hours and monthly subscription) to the sites for free (free
• Follow sites continuously for the areas assigned which include check the service quality, site different
• Follow the installation for the device and way of laying the internal connecting cables.
• Follow up the sites with stolen devices and responsible on compensate it from the site owner or paying
• Renew and update the contracts for the sites that their owners being replaced so we sign the contract
• Convince the sites owner that asking to terminate the service and un-install the devices to keep the
• Perform the entrance agreement for the technical team and sales team so as to get easily to the sites
• Create a new plan so as to increase the service coverage, Sales income and submit new offers and
• Take the service opinion directly from the users that attend the site and evaluate our service in the site
• Resolve customers’ complaints and requests.
• Handle installation of Equipment and ensure all service is operational at all times.
• Record all data related to customers or accounts into database.
• Visiting Restaurants, Cafes, Shops, clubs, parks and universities…etc. to offer services.
• Ensure availability to answer phone calls from customers at all times.
• Sending reports as requested by Management of market data.

Requirements

Bachelors Degree

Last updated on Jul 29, 2024