About Pacaso:
Pacaso exists to enrich lives by making second home ownership possible and enjoyable for more people. Our innovative co-ownership model is the easiest, smartest and most responsible way for people to experience the joy of a second home. We provide all the benefits of true ownership without the hassles through our simplified financial structure, easy and equitable scheduling, and dedicated local property management.
Founded by former Zillow executives, Pacaso has secured more than $215 million in growth financing and is valued at $1.5 billion. In March 2021, Pacaso achieved unicorn status (a valuation of $1 billion) faster than any other company in the United States. We have been featured in The New York Times, Wall Street Journal, Fortune, Forbes, CNBC and more.
Pacaso is a certified Great Place to Work, is #6 on Glassdoor's 2022 list of Best Places to Work, is one of LinkedIn's top startups of 2022, and was ranked on Fortune's Top 100 Small and Medium Workplaces list 2021- 2023.
About this Role:
We are looking for a Central Services Agent to join our Home Operations crew. The Agent will remotely provide owner services and engage our owners throughout their ownership journey from initial onboarding, home orientation, stay readiness, stay support, and service requests, and be an on-demand problem solver for our Owners. This person will partner with our in-market home managers to ensure delivery of our service promise in that homes are clean and well maintained consistently for every stay.
The ideal candidate will have a knack for quick problem solving, and a heightened sense of empathy through the customer experience lens. They will possess deep experience and a solid understanding of customer service and project management and will deliver a world-class experience to our Owners by receiving and responding to a variety of requests in an effective and timely manner.
What You’ll Do:
You’ll be a Great Fit if you Have:
You’ll love working at Pacaso because of our ...
Pacaso encourages applications from people of all races, religions, national origins, genders, sexual orientations, gender identities, gender expressions and ages, as well as veterans and individuals with disabilities.
Last updated on Jan 11, 2024
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