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P

Senior Product Manager - CPaaS

plivo · 30+ days ago

Bangalore (Remote)

Negotiable

Full-time

Apply

The ideal candidate is expected to :

Understand business needs and critical capabilities when building end-to-end customer experiences.
Ability to work mostly independently, with some guidance, to create actionable insights.
Ability to work with multiple sets of engineering teams in an agile environment.
Ability to work with highly cross-functional, global, diverse stakeholders.
Understand business-centric measurements & strategies and echo relevant product/execution strategies.
Understand the messaging industry.
Ability to manage a team and guide them into result-driven actionable items.
Ability to work with large amounts of data: facts, figures, and number crunching.
Ability to put yourself in the shoes of the customers to understand unique needs, pain points, and desires.

What would you be doing?

Product feature analysis, result-driven planning, and execution through the entire product lifecycle.
This role would include gathering and prioritizing product requirements, requirement analysis, working with development teams as a product owner to lead implementation using agile methodology, and working closely with all the stakeholders to ensure all their business requirements are met.
Managing a team of analysts and guiding them into result-driven actionable items.
Effectively collaborate with customers and carrier partners to deliver best-in-class experiences.
Communicate product road map, project status, and issues to accounting operations, executive management, and other stakeholders, as necessary.
Engage closely with engineering and architecture in Agile methodology to help determine the best technical implementation/design while balancing time-to-market needs.
Partner with cross-functional teams at Plivo and external partners to design, build, launch, and market new features.
Use analytics, market research, usability studies, and competitive analysis to drive decision makingDefine and proactively monitor key performance metrics to support and inform product decisions.
Engage in problem-solving with BA to determine trends and root causes.
Partner with Customer Support teams in solving pain points for our users.
Partner with Legal, Privacy, Risk, and Compliance teams to ensure the products we deliver are within regulatory boundaries.

Who would be the right fit?

Bachelor's degree in Computer Science, Finance, Economics, or related discipline
Minimum 4 years of experience dealing with technical problem solutions as a product manager.
Proven track record for building, launching, and maintaining high-scale, successful products
Excellent communication and presentation skills â written and verbalInnovative, entrepreneurial, confident, and ability to multitask
Tech-savvy and loves to stay on top of industry trends

Perks & Benefits:

Remote First Culture.
Home office Infra Allowance.
Industry-leading compensation and benefits.
Premium Healthcare/Wellness benefits for Employee and Family.
Open culture and working with a young and dynamic team.
Career advancement opportunities.
Generous vacation policy leading to great work life balance.

•

Last updated on Mar 19, 2024

About the company

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plivo

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