Company Profile:
Our client is an Australian-headquartered, change-ready technology service company dedicated to delivering high-quality ERP implementations and services to people-focused organizations across the Commercial, Government, Education, and Not-for-profit sectors. They offer a growing best-of-breed solution stack that includes their Flagship ERP Partner, Unit4, as well as FinancialForce PSA, Talent Management, and Workforce Management solutions.
Duties and Responsibilities:
Database Administration
• Establish the needs of users, monitor, and control user access and security.
• Monitor performance, and tune and optimize databases for optimal performance.
• Continuously refine DBMS physical design to meet system storage requirements.
• Install and test new versions of the DBMS.
• Develop, manage, and test backup and recovery plans.
• Conduct capacity planning, ensuring storage and archiving procedures function correctly.
• Contribute to the development, implementation, maintenance, and review of systems, policies, procedures, and practices necessary for the efficient and effective administrative operations of the unit.
Ticket Handling
• Provide 2nd and 3rd Level Helpdesk Support to internal and end users.
• Resolve support issues within SLA obligations and escalate them in a timely manner.
• Organize individual workload to ensure quality, responsive, and appropriate client services.
• Promote effective and efficient communication within the unit and work both autonomously and in a team environment to ensure that deadlines and commitments are met.
Contractual Obligations
• Be aware of SLA targets.
• Uphold the Privacy Act 1998 (AU), Privacy Act 1993 (NZ), and ISO 27001 requirements.
Testing
• Commission and install new applications and customize existing applications to make them fit for purpose.
• Perform internal upgrades and testing of version releases and customizations.
• Provide training and knowledge transfer to internal support staff.
Compliance
• Ensure that implementation projects/programs are completed in accordance with established timeframes and budgets.
• Ensure that work allocated is completed, or issues are escalated in a timely fashion to satisfy budget imperatives.
Safety and Compliance
• Comply with Health and Safety policies and procedures on/off site.
• Uphold ISO27001 Information Security policies within the department and function.
• Comply with Environmental policies and procedures on/off site.
Requirements
• Bachelor's Degree in Computer Science, Information Technology, or related field.
• 3 years minimum of Azure Database Administrator experience.
• Microsoft Azure Administrator AZ104 (During our discussion we can still endorse candidates with different Azure Certifications)
• Proficiency in Microsoft SQL Server and related database technologies.
• Proven experience in deploying and maintaining High Availability SQL Instances in a 24x7 Environment.
• Experience with Azure Cloud Services, including Azure Virtual Machines, Azure Storage, Backup, Recovery Services
• Knowledge of database administration, backup, recovery, and performance tuning.
• Ability to write and optimize SQL queries and stored procedures.
• Experience with data security and encryption methods.
• Strong problem-solving skills and the ability to work in a fast-paced environment.
• Proficiency in scripting languages (MSSQL, PowerShell) and database automation tools.
Advantageous Skills:
• Microsoft Certified: Azure Database Administrator Associate
• Familiarity with Azure Devops, Ansible, Terraform
Competencies and Behaviours:
• Excellent problem-solving skills and attention to detail.
• Strong English communication and interpersonal skills, with the ability to work effectively in a team environment.
Benefits
• Full-time offshore contractor employment with our client’s Australian company.
• 20 days paid Annual leave (5 days unutilized will be carried over to the following year)
• 10 days paid Sick Leaves
• Observance of Philippine Regular Public Holidays
• Provision of company laptop/desktop
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