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Logistics & Operations Coordinator

astridmiyu · 30+ days ago
Edinburgh House
Negotiable
Full-time
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<p dir="ltr">We’re more than just a jewellery brand. We’re on a mission to revolutionise the jewellery experience.</p><p dir="ltr">At Astrid &amp; Miyu you have the chance to be part of something special. Working with people who are always ready to cheer you on. A place where you can be your true authentic self and bring your unique talents to the table.</p><p dir="ltr">Whilst experience is important, alignment to our values is even more so:</p><p dir="ltr"><strong><em><strong><em><strong><em><strong>✨</strong> </em></strong></em></strong>Grow Together - </em></strong>We are in it together - learning, sharing and growing so that we succeed as one.</p><p dir="ltr"><strong><em><strong><em><strong><em><strong>✨</strong> </em></strong></em></strong>Celebrate Each Other - </em></strong>We uplift each other and make each other sparkle</p><p dir="ltr"><strong><em><strong><em><strong><em><strong>✨</strong> </em></strong></em></strong>Break All Boundaries - </em></strong>We throw out the rule book for full freedom to innovate.</p><p dir="ltr">Ready to create some magic with us? Then you’re in the right place.</p><p dir="ltr"><strong>What's the Mission?</strong></p><p><em>“To support the Logistics &amp; Operations Lead by overseeing and managing day-to-day tasks that drive Astrid &amp; Miyu's omni-channel distribution and fulfilment operations.”</em></p><p><strong></strong><strong><strong>What does success look like?</strong></strong></p><p><strong><em>Optimised Warehouse &amp; Inventory Management:</em></strong></p><ul><li>Maintain and update inventory databases and SKU records with precision, ensuring smooth order transitions to the warehouse</li><li> Quickly identify and resolve quality or interface errors, while keeping clear and timely communication between the warehouse, internal teams, and external partners</li><li>Work closely with the Product team and other key departments to ensure that our inventory systems are robust and reliable</li></ul><div><strong><em>Seamless Supply Chain Coordination:</em></strong></div><ul><li>Assist in managing inbound, outbound, and reverse logistics. This includes tracking shipments, coordinating supplier and B2B international shipments, and ensuring documentation (such as commercial invoices) is accurate</li><li>Liaise with Production and Customer Service teams to maintain smooth operations across the supply chain, addressing any issues or queries as they arise</li></ul><p><strong><em>Continuous Process Improvement:</em></strong></p><ul><li><strong><em></em></strong>Use key performance metrics (like on-time delivery, inventory turnover, and shipping costs) to spot trends, identify cost-saving opportunities, and suggest operational improvements</li><li>Help maintain organised local databases (e.g., Google Drive, trackers, dashboards) and assist in creating/updating Standard Operating Procedures (SOPs) for clarity and efficiency</li><li>Contribute to a culture of continuous learning by actively seeking and implementing process improvements</li></ul><p><strong>What would you like from me?</strong></p><ul><li>A genuine alignment with our values, ensuring they resonate with you in every aspect of your work</li><li>Familiarity with best practices in warehouse, inventory, and transportation management</li><li>Ability to use data to make informed decisions and drive efficiencies in logistics</li><li>Excellent customer service and interpersonal skills, capable of forming and maintaining effective relationships with both internal and external stakeholders</li><li>Strong analytical, problem-solving, and planning abilities, with keen attention to detail</li><li>A collaborative spirit with a proactive approach to managing projects and tasks through to completion</li></ul><div><strong><br></strong></div><p><strong>What we do for you:</strong></p><ul><ul><li>£26,000 per year</li><li>A chance to be part of something big &amp; growing, and to make a real impact on people's journeys</li><li>A supportive and collaborative team that's always ready to cheer you on.</li><li>Opportunities to grow, learn, and stretch yourself in ways you never thought possible.</li><li>Flexibility to be your authentic self and bring your unique talents to the table</li><li>Product Allowance + Friends &amp; Family Discount.<br></li><li>Hybrid and flexible working plus summer hours.</li><li>25 days holiday + bank holidays + loyalty accrual + Buy/Sell options.</li><li>Lunch clubs &amp; Socials.</li><li>Personal Financial Coaching.</li><li>Allowance toward your work from home set up.</li><li>Sabbatical after 3 years service.</li><li>Increased parental leave after 2 years service.</li></ul></ul><div><br><em>We have lots of little extras but we really believe the best part about working for us is being surrounded by people that share our passion for our mission and values, and having the freedom to be fully empowered to flourish and be your best self.</em></div> •

Last updated on Feb 3, 2025

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