Agile Product Owner Provider Operations
Position Summary The Agile Product Owner will focus on developing the capabilities to support provider and network operational flows as well as overall reporting capabilities to support the foundation and long-term growth of the business. This individual will act as a liaison between business stakeholders and technology to set business objectives, communicate capability requirements, and establish priority of enhancements. Additionally, the Agile Product Owner will identify opportunities and implement process improvements, establishing deadlines, aligning responsibilities, and monitoring and summarizing progress against goals.
Key responsibilities would include serving as the lead business owner on a scrum team, breaking down requirements into user stories that can be worked by technology teams, facilitating refinement sessions, setting direction regarding the sequencing of work, leading and/or participating in agile ceremonies, and liaising with the key stakeholders to ensure team-level priorities are continuously aligned with program-level priorities and objectives. Additionally, this role includes developing and implementing processes for effective implementation and integration, creating standard operating procedures, and transitioning the capability into a business-as-usual environment.
Essential Functions
Translate business and user objectives into requirements and acceptance criteria, developing and documenting business requirements in a detailed and timely manner
Collaborate in an Agile environment and liaison with team members to effectively communicate business requirements and expectations
Document and maintain project plans/roadmaps to effectively manage expectations internally and externally
Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
Participate in and/or facilitate ideation and strategy sessions to identify features that will continually enhance the claim pricing and payment capabilities
Test application features in a QA and Production environments to verify accuracy and ensure content is defect free
Identify key trends through the use of data & analytics that drive business decisions
Qualifications Bachelors Degree in related field strongly preferred. Masters Degree in related field ideal.
Experience within healthcare or previous product owner experience required; Provider data management or Provider Operations and Reporting experience preferred
At least 1 year working knowledge of agile methodology and experience interfacing with technology teams in an agile environment required
Advanced knowledge of programs like Jira, Jira Align, Confluence & SharePoint
Proven ability to develop strong working relationships and establish a high level of credibility across functional and lines of business
High attention to detail and proven ability to manage multiple, competing priorities simultaneously.
Ability to sustain momentum under challenging circumstances, working with all stakeholders and delivery teams
Demonstrates strong decision making skills and problem solving techniques
Demonstrates ability to work independently and as part of a collaborative team in a fast paced, high volume, rapidly changing environment
Ability to predict challenges and seek to proactively head-off obstacles
Both technically deep and business savvy enough to interface with cross-functional partners
Strong interpersonal, communication, facilitation, and presentation
EEO:
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans. •
Last updated on Nov 10, 2023