Assignment Capsule•Coordinate and execute events •Engage with and assist members/visitors to the guidance center•Track expenses and roll-up expenditures on budget monthly•Maintain internal database accurately•Handle facilities issues including equipment maintenance•Update documents on SharePoint site •Communicate via telephone, email and instant messenger to internal and external customers•Develop solid relationships with MarketPoint partners, vendors, community partnerships, etc. •Maintain office files and other records •Compose letters, memos and additional correspondence •Ensure adherence to corporate policies and guidelines as well as CMS guidelines and external partners’ guidelines.Key Competencies •Member Focus: Connects meaningfully with members/potential members/non-members to build emotional engagement and customer advocacy. Simplifies complexity and integrates internal efforts to deliver an optimal customer experience. •Builds Trust: Consistently models and inspires high levels of integrity, lives up to expectations/commitments/deadlines, and takes responsibility for the impact of one's actions. •Interpersonal Effectiveness: Understands oneself, effectively manages emotions, listens, communicates with respect, and builds trusting, collaborative relationships. •Accountability: Meets established expectations and takes responsibility for achieving results; encourages others to do the same. Role Essentials •Bi-lingual in English and Spanish•High energy with an on-stage personality that is warm and welcoming•Ability to work closely with the senior population •Able to work independently •Strong organizational skills •Attention to detail •Ability to anticipate needs/be proactive •Ability to deal with ambiguity and be flexible in a changing environment •Must have excellent interpersonal skills and be comfortable presenting information to a group of people •5+ years of prior administrative assistance or coordinator experience, or 3 years of admin experience if candidate has a health and wellness background •High School Diploma •Proficiency in Microsoft Office Word, Outlook and Excel •Good typing skills •Capacity to maintain confidentiality and work independently in support of the departmentRole Desirables •Associate’s or Bachelor’s Degree •Health and Wellness background is preferred •
Last updated on Mar 24, 2017