We are Ataccama, and we are on a mission to empower organizations to maximize the transformative potential of data and AI. Our product enables both technical and less technical ‘data people’ across their organizations to create high-quality, governed, safe, and reusable data products. It’s what made us a Leader in the Gartner Magic Quadrant® for Data Quality Solutions™, and what inspired Bain Capital Tech Opportunities to invest in our future growth.
Our vision is to be the leading AI-powered cloud data management company and to do that, we’re making Ataccama a great place to work and grow. Our people are located across the globe. They succeed by collaborating as a team and thrive in our company culture defined by these core values:
Aim High
Customer Focused
ONE Team
Candid and Caring
Challenging Fun
We are open to a hybrid working setup. #LI-hybrid
Role Mission
We are seeking a skilled and experienced Customer Operations Analyst, to play a pivotal role in driving Customer Success strategy and execution in a fast-paced, dynamic environment. In this role, you will collaborate across teams to develop key business processes, forecast retention and renewals, and create impactful insights through data analysis and reporting. With the opportunity to shape strategy and optimize operations, this role is perfect for someone passionate about solving complex problems, improving customer outcomes, and making a direct impact on the business.