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Job description: Team Member

A Team Member supports the defined remediation and business solutions, enabling our client to achieve its strategic goals, business benefits and outcomes, inclusive of compliance requirements.

We'd expect you to have proven track record in financial services and in supporting end to end project delivery. You will have strong project team skills with planning, execution, and delivery capabilities to defined success and quality criteria. You will also have a high standard of communication, strong attention to detail. In addition, you will need to be hands on and can work in a demanding and fast paced agile environment.
Role and Responsibilities
  • Support the team deliverables, inclusive of delivering to agreed project scope, outcomes, and deliverables
  • Adept in following the operating procedures and performing the tasks in conjunction to it
  • Self-managed and capable of meeting the stipulated productivity and accuracy standards
  • Escalation of issues/exceptions to support team and optimise engagement and enablement
  • Identification of issues and risks for escalation to Project Manager or Program Director, inclusive of recommended actions to resolve
  • Support workshops to agree approach with cross functional teams
  • Engagement with client Subject Matter Experts to ensure regulatory requirements are met across differing business banking products, corporate structures and timeframes to enable demonstrably compliant outcomes
  • Facilitate testing during desired project phase
 
Qualification and experience
  • Minimum qualification: High School Certificate
  • Experience in a remediation projects for financial services or operations team member in financial services or other relevant experience
  • Understanding of Business Banking products, in particular deposit and cash management products is highly desirable
  • Strong problem solving, analytical and project execution skills
  • Excellent verbal and written communication skills
  • Documentation of file review approach and conclusion

Last updated on Jul 23, 2021

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