Dental Virtual Administrative Assistant

MedVA is seeking a skilled Dental Virtual Administrative Assistant to join our team. As a Dental Virtual Administrative Assistant, you will play a critical role in supporting dental professionals in their day-to-day administrative tasks. Your responsibilities will include managing patient appointments, handling phone calls, processing dental insurance claims, and maintaining accurate dental records. You will have the opportunity to work closely with dental practitioners and contribute to the overall efficiency and success of dental practices.

MedVA is dedicated to placing and training dental professionals to work remotely for dental clinics in the United States. We provide a unique opportunity for dental professionals to build their careers while staying in the comfort of their own homes. Our mission is to assist dentists and dental practices in their administrative functions, allowing them to focus more on patient care and improving overall patient satisfaction.

We offer a supportive work environment and provide training to ensure our Dental Virtual Administrative Assistants are equipped with the necessary skills and knowledge to excel in their roles. If you are a proactive and highly detail-oriented individual with experience in dental administration, we invite you to apply and be part of our dynamic team.

Responsibilities

• Manage patient appointments, ensuring scheduling efficiency and accuracy
• Handle phone calls, inquiries, and patient registration
• Process dental insurance claims and verify patient insurance coverage
• Maintain accurate dental records and ensure compliance with privacy regulations
• Assist with billing and financial transactions
• Coordinate referrals and authorizations for specialized dental services
• Provide general administrative support to the dental team as needed

Requirements

• Minimum of 6 months of experience as a Dental Virtual Administrative Assistant or in a similar role (BPO, CPO, etc.)
• Proficiency in dental terminology, understanding of dental office procedures, and navigating dental EMR
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Attention to detail and accuracy in managing dental records and documentation
• Experience with dental practice management software is preferred
• Ability to work independently and as part of a team
• Willingness to undergo training and stay updated with industry trends and best practices

Benefits

• Competitive hourly rate
• MedVA Medical benefits (*after 6 months tenure)
• Retirement savings plan
• Permanent work from home set up

Last updated on Mar 27, 2024