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HEALTHCARE APPLICATION IMPLEMENTATION SPECIALIST

ipjdnw7f5napvetweqr2ziz9mno8hm0423sbqrczl5q6rasimprbblk5rouuuujo · 30+ days ago

Eden Prairie, MN, US

Negotiable

Full-time

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EAD-GC, Green Card, Citizen
Eden Prairie, Minnesota
Interview Mode: OPEN
Work Site: Eden Prairie, Minnesota

Healthcare Software Implementation Specialist Responsibilities:

Deploy innovative healthcare industry-specific solutions that enable industry standards and processes.
Identify, assess and solve complex business integration problems where analysis of situations or data requires an in-depth evaluation of variable factors
Assess current state workflow and work with implementation team to validate proposed future state fits with overall project objectives
Work interactively with clients and client team members to configure, test and validate the software application environment
Perform account management to foster expansion of system usage and features within the organization
Responsible for coordinating training of administrators and super users
Follow installation standards, project plans, and related documentation to ensure a high level of success during the implementation process
Explain project goals to help client create an obtainable timeline
Assist client through Implementation Period for Preparation to Work with Trainers.
Responsible for problem solving/issue resolution on reported problems/incidents and questions
Queue monitoring for accuracy of logged calls and response time.
Direct and perform follow up as necessary to complete projects
Provide exceptional customer service
Implement, configure, test, and document commercial healthcare software
Perform system integration and configuration analysis to determine technical requirements
Analyze business requirements and objectives to determine the optimal configuration of requirements
Analyze existing system functionality and make recommendations regarding system enhancements

Qualifications:

Bachelor's Degree in a Health Information Management, Information Technology, or similar program
3+ years experience implementing software in a healthcare setting
3+ years working with health information system software products
3+ years configuration experience, preferably on Facets, HealthRules, Trizetto, Diamond, Amisys advance, or similar system
2+ years HealthCare operations or Healthcare claims processing experience

Assets:

Undergraduate degree in applicable area of expertise or equivalent experience
Experience translating Business Requirements into system solutions
Understanding of cloud technology
Understanding of a service-oriented architecture
Experience in complex projects with division or company-wide scope
Should be able to effectively communicate with business and other IT teams.
Experience with commercial software development and/or deployment
Self-starter, well organized, manage to a schedule, and strong communication skills (written and verbal)
Comprehensive end-to-end payor healthcare operations experience, including but not limited to claims knowledge, EDI transactions (834, 837/835, 270/271, etc), HSA/HRA/FSA accounts, etc
Proficient in healthcare and health plan terminology, including a basic understanding of medical coding (CPT, HCPCS, ICD-10, etc)

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Last updated on May 25, 2017

About the company

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