General Manager - The Well

Our mission goes far beyond delivering healthy and tasty meals to our guests. We are a purpose-driven organization, dedicated to and passionate about delivering nourishment, quite simply, at its very best. Whether it is sourcing the highest quality ingredients, constantly innovating our menu or taking care of our guests and team members as though they are family, we are relentless in our commitment to providing an unmatched dining experience of the highest level.

We believe that optimal health and wellness starts with nourishment. Our culinary philosophy centers around using the only freshest, nutritionally dense, consciously-sourced quality ingredients to deliver micro and macro nutrients through our innovative and flavorful menu. Not only do you taste the difference, you feel it too.

We are looking for a special sort of person to join our team. Quite simply, we want the best. We are looking for high-caliber, motivated hospitality professionals who are as equally passionate about health and wellness as they are about providing extraordinary guest service.

We offer a competitive salary, bonus program, Medical/Dental/Vision for you and your family/dependents and parking!

Seeking a local candidate or soon to be local in the Austin area

What to Expect

• Oversees and directs the seamless running of day-to-day operations
• Supports the delivery of outstanding guest service while ensuring that all financial and statutory requirements are met
• In cooperation with key stakeholders, develops and implements strategy for operational management and development, meeting agreed organizational performance plans within agreed budgets and timeframes
• Manages and controls department expenditure, staying within agreed budgets and being cognizant of P/L for venue
• Administrative responsibilities including P&L analysis, maintaining budgets, costs of goods, labor costs, expenses, overtime, inventory and customer feedback
• Communicates on a regular basis with key stakeholders regarding venue performance and operations
• Ensures maintenance and cleanliness of restaurant with specific focus on departmental health department food standards, OSHA, Fire & Life Safety Regulations

Leading the Team

• Be passionate about food, an eye for detail and a team player
• Demonstrate care, listening, clear direction and collaboration everyday with the team
• Must have strong leadership skills with the ability to mentor and energize a diverse team
• Is actively involved in the selection, development/performance and separation of team members
• Responsible for recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and all aspects of performance management of team
• Partners with BOH management to ensure operational and service expectations are defined and delivered
• Champion and adhere to all Company standards and policies
• Conducts meaningful daily preshifts for all FOH team members
• Maintains team morale, addressing any and all issues with care and efficiency

Desired Qualifications

• Minimum of five (5+) years of high volume restaurant management experience
• Proven knowledge of commonly-used concepts, practices and procedures in a restaurant is required
• Extensive understanding of guest service and importance of the guest experience
• Proven ability to accurately calculate P&L and implement spending changes is required
• Must have flexibility and be adaptable to all types of changes
• Must be polished, professional, friendly, dynamic and able to multitask
• Proven ability to coach and mentor
• Must be able to create fun in a fast-paced and stressful environment
• Must have strong communication and interpersonal skills to deal effectively with all types of business contacts
• A valid TABC Certification/Food Handler Card is required and must be obtained before entering this position

Nova and our partner projects are committed to fostering a diverse environment. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Last updated on Apr 12, 2022