Implementation Consultant

RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.

At RLDatix we’re making healthcare safer, together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal—helping people.

Galen Healthcare Solutions, an RLDatix company, is searching for a Melbourne-based Implementation Consultant to join our APAC Services team, so that we can ensure the successful delivery of RLDatix products to clients across the APAC region. The Implementation Consultant will collaborate closely with customers, ensuring seamless product implementations to improve workforce management, risk, and compliance operations.

How You’ll Spend Your Time:

• Configure RLDatix products to meet customer requirements, ensuring best practice methodology and customer satisfaction.
• Collaborate with clients to manage the change journey, identifying potential risks and delivering tailored solutions to ensure smooth transitions.
• Lead user-level workshops to capture business requirements and translate them into actionable implementation objectives.
• Monitor project progress and report status to the Consulting Manager, ensuring timely delivery and adherence to project plans.
• Provide ongoing training and support to clients, ensuring they are fully equipped to use the RLDatix solutions effectively.

What Kind of Things We’re Most Interested in You Having:

• Experience in implementation consulting, project management, or a related role, ideally within the healthcare sector (Acute or Aged Care).
• Proven success in managing complex software implementations and driving customer success.
• In-depth knowledge of workforce management, risk, and compliance solutions.
• Ability to commute to Melbourne up to twice a week.
• A sincere interest in improving healthcare delivery through innovative technology solutions.
• A knack for working collaboratively within a dynamic, client-focused environment.

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits include an Employee Assistance Program, Volunteer Days, Paid Time Off, and more.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by local law.

As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to accessibility@rldatix.com.

Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.

 

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Last updated on Feb 19, 2025