HOTWORX Matthews-Assistant General Manager

About Us:

HOTWORX®- Matthews NC is opening a franchise studio in the heart of Matthews, NC. The right candidate will work to build a sales and service culture centered around our members and staff. They will be inspired to try new things, build relationships, think creatively, and own the day-to-day operations. The General Manager will report directly to the Franchise Owner. If you are driven, consistent, creative, and love working with diverse people, please review the details below to see if this is a fit:

Position Details:

• GM Mission:
• Develop and maintain the overall success of HOTWORX® through effective management , consultative sales skills, and superior customer service to meet and exceed the performance goals of your HOTWORX Matthews.

• Hours of Operation:

  • Monday-Thursday: 11:00am-8:00pm

  • Fridays-9am-6pm

  • Saturdays-11am-4pm

• Compensation: $16.00/hr +commission

• Requirements:
  • 2+ Years managing operations at fitness center, retail location, or sales oriented industry (preferred)
  • 2+ Years leading and developing staff (required)
  • Valid Driver's License (required)
  • Willing to travel for work to corporate events, outside sales, and other business related needs (required)
  • 18 years or older (required)
  • College Degree in Business/Fitness/Health or related field (preferred)
  • Commission sales and operations experience (preferred)

Basic Duties & Responsibilities:

• Complete a minimum schedule of 40 hours per week

• Consistently maintain a professional appearance by adhering to the HOTWORX®® Uniform Policy & Code of Conduct.

• Facilitate all weekly and/or monthly staff meetings & training sessions.

• Always strive for only 5 star online ratings on social media.

Employee Management Responsibilities:

• Maintain performance based goals with employees in accordance with studio goals on a daily, weekly, and monthly basis.

• Provide creative ideas to keep the employees motivated and focused on meeting and exceeding goals.

Studio Equipment & Product Maintenance Responsibilities:

• Properly maintain studio equipment in accordance with daily, weekly, monthly, and quarterly safety checklists

• Keep up-to-date product inventory

Sales Management Responsibilities & Minimum Performance Expectations:

• Ensure that minimum requirements for prospecting are met monthly.

• Create organic social media content

Perks:

• Free HOTWORX membership
• Discounts on Retail Merchandise
• Company phone
• Company Laptop
• Sales Contests
• Flexible work schedule
• Growth Potential & more

Last updated on Jan 23, 2025