Sales Operations Specialist

This role is part of our Shared Service team based in Hamburg, Amsterdam and Rotterdam. Our team is the driving force behind DEPT® composed of individuals who thrive on sales, business development, and fostering new opportunities. As part of our team, you'll be immersed in a diverse environment, collaborating with experts in Sales Operations, finance, hospitality, recruitment, People & Culture, and marketing. We're the backbone of DEPT®, ensuring seamless operations and empowering Depsters to reach new heights. If you're hungry for success, eager to fuel business growth, and ready to embark on exciting ventures, join us!

JOB PURPOSE

As part of the sales operations team in EMEA, you will be responsible for achieving lead generation by using a range of inbound and outbound sales tactics. You will play a critical role in the sourcing of new business leads. You will do this by creative thoughtful outreach, growing relationships with prospects on an ongoing and consistent basis, and nurturing them into tangible opportunities in line with agreed targets. 

KEY RESPONSIBILITIES

• Manage the qualification of marketing qualified leads (MQLs) against specified criteria and coordinate outreach with key executives at DEPT® to ensure the best results.
• Build and manage outreach campaigns in Linkedin and Apollo/Outreach.io to agreed target lists, constantly monitoring engagement and adjusting accordingly
• Responsible for the administration and clean-up of our CRM system (Salesforce). By checking and creating dashboards you’re making sure the data of our internal information database is up to date at all times. 
• Responsible for admin and upkeep of data in Salesforce for marketing qualified leads including holding other team members accountable for data cleanliness 
• Support conference and event hustles by building target lists, drafting outreach copy, and coordinating meetings
• You will contribute to the creation of campaign themes and outreach ideas with the marketing team & the growth marketing team, and execute engagement strategies to help nurture prospects into tangible opportunities that will be handed to the sales team (incl ABM)
• Attend relevant industry events, support with lead/coffee date preparation & organisation, and represent DEPT®

WHAT WE ARE LOOKING FOR

• An internationally oriented individual and master the German and English language in speaking and writing;
• Strong verbal and written communication skills, interpersonal and organizational skills;
• Commercially driven person with good time management skills and the ability to stay flexible in a fast-paced environment;
• Someone who is well-organized and able to effectively communicate the status and developments of your work;
• Proactivity and result-orientation and always applying a confident, can-do attitude;
• Great listener and able to identify both a client's needs and those of your colleagues;
• A person who can demonstrate being a trusted first point of contact for new business leads to conduct a thorough qualification process, providing a detailed handover to the sales team;
• Interest in getting to know a full range of communication techniques, including goal-oriented calling, emailing, LinkedIn, etc. to build engagement and achieve results;
• Although full training will be given, experience with CRMs like Salesforce (or similar sales database), LinkedIn Salesnavigator and outbound tools like Apollo / Outreach.io would be beneficial;
• Eagerness to learn and always being open to new developments.

WE OFFER

• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021, has been named a Great Place To Work since 2022 in the Netherlands and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big, small, local or global — at DEPT® you’ll get the opportunity to work with all of them. And we celebrate all of our successes together!
• The choice to work where you are most productive: whether that is in one of our offices, or abroad for 13 weeks a year. Rather work from home? No problem! We’ll provide you with the best of class materials, such as a high-quality laptop, monitor, work phone and the necessary furniture.
• Work anywhere. Choose your ideal workspace: office, abroad for 13 weeks a year, or home. We’ll equip you with everything you need.
• DEPT®/YOU Learning Menu and DEPT®/YOU Special Programs. Develop your skills with courses and programs tailored to your needs.
• Stay happy and healthy with a contribution to your health through the OpenUp platform, gym and wellness discounts, and healthy lunches at the office.
• Get a discount on your lease bike and ride in style. You can also enjoy hassle free-commutes with an NS Business Card. 
• You can discover even more employee benefits here.

WHO ARE WE? 

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. 

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Last updated on Aug 21, 2024