Account Manager - Enterprise

About the Role:

We are looking for an Account Manager to support and grow our existing customer accounts! This individual will focus on supporting customers on the sell side of our marketplace, which is composed primarily of Fortune 1000 type customers.

This individual will be joining a new account management team! They will help build the foundation for the sales team as a whole and be asked to meaningfully shape our products leveraging insights from their customer interactions.

What you'll do

• Build relationships with our top customers: Be the first line of contact for all our customer's needs!
• Drive Customer Growth: Help our customers run more sales events and drive adoption of our industry-first SaaS asset management platform.
• Build out the Account Management Function: Help build out our processes and best practices for account management and sales.
• Meaningfully influence our Products: Leverage your customer interactions to generate and share insights with our product and engineering teams to help refine our product and build out the next great feature.

What we're looking for:

• 4+ years of sales or account management experience, preferably at a startup or in the technology space
• Track record of building relationships and closing deals with customers across varying industries
• Strong written and verbal communication skills and a passion for delivering outstanding customer experiences
• Experience or strong interest in working cross-functionally with Product and Engineering, Support, Marketing, and our leadership to influence company wide initiatives
• Self-starter attitude and the willingness to "roll up your sleeves"
• Passion for environmental causes and for building a business from the ground up!

The Interview Process:

1. Introductory Call - 30 minutes
2. Role Specific In-depth - 30 minutes
3. Take Home + Presentation - Take as long as you need to prepare then do a 40 minute presentation
4. Virtual Onsite - About 2 hours, depending on how many questions you ask! We believe a key part of the interview process is you getting to know us and deciding whether we are a fit for you - to facilitate this we arrange 2 group interviews during this step with a mix of people from different departments.

Last updated on Aug 9, 2024