Wellness Guide

The Wellness Guide will provide an excellent customer experience while assisting in the sales of product.

• Consistently delivers the ultimate patient/customer experience in all facets from patient or customer entry to exit; ensure each customer receives full attention during their transaction

• Ensure all guests are greeted as they arrive and when they depart

• Maintain proper cash handling procedures at all times

• Ensure POS counters are ready to go when dispensary opens

• Assist with running side work, stocking and cleaning during all downtime

• Maintain fully stocked and clean POS counters at all times

• Ensure opening and closing cleaning and organization is completed

• Participate in periodic staff cleanings and meetings

• Adhere to company SOPs

• Inform management if any product inventory is running low

• Be on time and ready to work for each and every shift

• Be knowledgeable about everything and anything cannabis related

• Be knowledgeable of all specials

• Read industry publications to keep up-to-date on trends

• Ensure self and uniform/clothing are clean and professional and all tools are at work station prepared for shift

• Physical Demands:

  • Daily

    • Stand for long periods of time.

    • Walk or run for long periods of time.

    • Use their hands to handle, control, or feel objects, tools, or controls.

    • Understand the speech of another person.

    • Speak clearly so listeners can understand.

    • See details of objects that are less than a few feet away.

    • Work non-standard and/or weekend hours.

  • Often

    • Use stomach and lower back muscles to support the body for long periods without getting tired.

    • See details of objects that are more than a few feet away.

    • Use fingers to grasp, move, or assemble very small objects.

    • Hold the arm and hand in one position or hold the hand steady while moving the arm.

    • Focus on one source of sound and ignore others.

    • Hear sounds and recognize the difference between them.

    • Be physically active for long periods without getting tired or out of breath.

    • Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.

    • Keep or regain the body's balance or stay upright when in an unstable position.

    • Use one or two hands to grasp, move, or assemble objects.

    • Make quick, precise adjustments to machine controls.

    • Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place.

About You:

General

• Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations.

Education/Experience:

• High school diploma or equivalent.

• Dispensary sales experience preferred

• Customer Service: 2 years

• Retail Sales: 1 year

• Must be at least 21 years of age

Technological Skills:

• POS

Required Knowledge and Skills:

• Knowledge of marijuana strains, edibles, extracts and other current products on the market

• Excellent Customer Service Skills

• Excellent Communication

• Attention to Detail

• Precise Math Skills

• Organizational Skills

• Multi-task Oriented

Last updated on Jul 31, 2024