Guideline is looking for a Revenue Operations Manager to join the Revenue Operations team, focused on driving operational excellence and sustainable growth by building efficiencies and scalable systems across the organization. We empower our teams with insightful data, streamlined processes, and innovative solutions to accelerate the revenue engine at Guideline.
This role will report to the Manager, Revenue Operations in the Revenue Organization. The role is available in all Guideline locations, including a fully remote option.
What Will You Be Working On
As the Revenue Operations Manager, you will be the linchpin in our strategic partnerships ecosystem. You will be tasked with architecting and refining processes, enhancing business systems, and delivering insights that propel our growth.
This high-impact role demands a strategic thinker with a robust background in revenue operations and a proven ability to build long term scalable business solutions. You will:
- Take full ownership of the strategic partnerships portfolio, aligning it with overarching revenue organization objectives to drive significant revenue growth.
- Serve as the primary liaison between partnerships and internal stakeholders, ensuring clear and effective communication of partnership performance and strategic initiatives.
- Work closely with sales, marketing, product, and finance teams to continuously refine processes related to strategic partnerships, ensuring they are streamlined, efficient, and scalable across the entire revenue funnel.
- Responsible for identifying operational inefficiencies, proposing process improvements, and implementing revenue automation and optimization strategies to enhance overall operational efficiency
- Track key performance indicators (KPIs) relevant to Partnership that impacts the revenue funnel, such as Lead Sources, Conversion Rates, Bookings, and Deal Cycles, in order to build data-driven business recommendations back key stakeholders.
- Own reporting by leveraging data visualization tools like Looker to create visually compelling and interactive dashboards that effectively communicate performance metrics and trends.
- Provide the Partnerships team with regular, data-driven insights and actionable recommendations, ensuring data accuracy and integrity across all platforms
- Partner with technical teams to develop and enhance business systems that underpin the strategic partnerships function, ensuring that they enhance data collection, analytics, and reporting capabilities.
- Implement and synchronize data from different sources, ensuring seamless data flow between revenue systems and platforms for accurate reporting and analysis
- Conduct regular audits and quality checks to ensure data accuracy, process adherence to regulatory guidelines, and compliance with industry best practices
- Stay up-to-date with industry trends and advancements in revenue analytics, exploring new tools and methodologies to enhance data-driven revenue operations
What We're Looking For
- 5+ years of Revenue Analytics / Revenue Operations or related experience, within a fast-paced environment
- Proven experience in owning and managing an enterprise-level revenue automation platform, balancing standardization and customization to support strategies and tactics
- Have hands-on Salesforce experience, preferably, or alternatively, the working knowledge to guide the integration and data flow between Commercial Systems and Salesforce
- Strong proficiency with data visualization tools such as: Looker (preferred) Tableau, Data Studio, with the ability to effectively communicate insights and recommendations to diverse audiences
- Experience building, maintaining, and optimizing Revenue-related reporting and performance scorecards; can effectively synthesize insights from data-heavy Excel workbooks, Google sheets, and dashboards into concise decks and presentations
- Strong knowledge of go-to-market applications (i.e. Outreach/SalesLoft, Amplitude, Optimizely, etc)
- Proactive attitude towards problem-solving and a passion for continuous learning and staying up-to-date with the latest revenue operations trends and analytics techniques
- Strong communication skills, with the ability to effectively convey complex revenue concepts to both technical and non-technical stakeholders
- Exceptional collaboration and teamwork skills, with the ability to work effectively with cross-functional teams and stakeholders
More About Guideline
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Compensation
At Guideline, we believe compensation should be fair and equitable. We take a data-driven approach to set our compensation bands; the successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, and work location. We are always evaluating our pay zones to be as competitive as possible, so keep in mind these may be subject to change in the future.
Please speak with a recruiter for additional information regarding our tier locations and compensation philosophy.
- Metro+
- The base salary range for this position is $131,000-$146,000 annually.
- Metro
- The base salary range for this position is $120,000-$135,000 annually.
- National
- The base salary range for this position is $120,000-$135,000 annually.
In addition to base salary, this position is eligible for equity in the form of Incentive Stock Options (ISOs).
At Guideline, base salary is just one component of the overall Total Rewards package offered to employees. All employees are offered comprehensive benefits and perks to help support you and your family.
- Flexible time off in addition to company holidays — We observe the NYSE Holiday Calendar
- 401(k) with matching contributions — We use our own platform and match 100% of the first 3% contributed, and 50% of the next 2% (for a max employer contribution of 4%)
- 100% employer-paid healthcare, vision, and dental insurance for employees and 70% coverage for dependents
- Opt-out credit if all three plans are waived
- Eligibility to participate in Health Savings Account and Flexible Spending Accounts
- Disability and life insurance options
- Mental health benefits, including therapy and coaching through Modern Health, for employees and their dependents
- Paid parental leave for birthing and non-birthing parents
- 1 - month sabbatical after 5 years of employment
- Annual learning and development stipend — We reimburse approved professional development expenses, up to $750 per employee per year.
Guideline provides equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Additionally, Guideline participates in the E-Verify program in certain locations, as required by law.
If you have a disability or special need that requires accommodation, please don’t be shy and contact us at peopleops@guideline.com.
Guideline is committed to protecting the privacy and security of the personal information of our applicants. Please refer to Guideline's Privacy Policy for information about our privacy and security practices.
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Expected Salary Range
$120,000—$146,000 USD
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Last updated on Aug 17, 2024