Conversica is the leading provider of Conversation Automation solutions, with billions of human interactions spanning more than a decade. Our Revenue Digital Assistants (RDAs) supercharge workforces for growth. They enable marketing, sales, and customer success teams to acquire untapped revenue through perfectly structured conversations. Unlike chatbots, they are powerfully human and can hold meaningful conversations at every touchpoint. Conversica RDAs are used by leaders nationwide to get the conversation going and build a Growth Workforce.
Winning multiple awards including Inc. 5000 fastest growing companies and recognized by Gartner as a Cool Vendor, Conversica is a portfolio company of Providence Equity, Kennet Partners and Toba Capital and is headquartered in San Mateo, California in Silicon Valley with additional US offices in Seattle and Bellingham, Washington.
We are searching for a Transcreator Conversation Designer (German) to work with our internal team at Conversica. This is an Independent Contractor role based in United States and able to work during regular business hours in the Pacific Time Zone. Approximate hours of commitment per week is 10-20 with some flexibility in day/time of day.
The Transcreator Conversation Designer will localize and develop AI conversation in the German language. Conversations are industry-specific use cases that drive to certain outcomes or milestones in the customer journey. Transcreator Conversation Designers are also responsible for being available to work remotely with our internal team of Conversation Designers, creating variances available within the library of Conversations and Skills they produce, and joining customer calls to address or coach through any German language requests.
Responsibilities & Requirements
- Native fluency, written and oral, in German
- Deep awareness of German cultural and societal norms, particularly around business communication, in the specific locale where the language is being utilized
- Ability to perform translation of short conversation sentences used in email and chat communication
- Ability to assess the quality and acceptability of conversation that has been translated/localized by others
- Onboard with the Product process to understand the system, how conversations work, how variables work best practices, etc.
- Able to work regular business hours in Pacific Time zone to periodically attend specific meetings (internal and customer facing).
- Actively participate in customer meetings to understand customer brand positioning, communication style, and business objectives
- Work with Conversica team to apply customer information to create customized conversations in German
- Help to innovate and improve our content and make suggestions that will help adoption and satisfaction
- Able to work 10-20 hours per week
Conversica is an equal opportunity employer and values diversity at our company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, or disability status.
Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Conversica does not accept unsolicited headhunter and agency resumes. We will not pay fees to any third-party agency or company that does not have a signed agreement with Conversica.
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Last updated on Sep 20, 2023