Desktop Support Technician

About Client:
The client is a technology managed services provider and product reseller.It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch.
It delivers experience-enhancing solutions that power today’s digital workplace, Connect people, technology, and the edge with a seamless experience and Delivering everything you need for real-time collaboration, connection, and support.


Rate Range: $20-$22/Hr.

Job description:
Top 2 Skills:

• Deskside Support, and Customer Service,
•  Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks, no on-call
• A+ certification is a plus, experience a minimum of 3 years.
• Candidates should have 3-6 years experience supporting PC Hardware and software. Comfortability providing hands & feet support for Server and Network is a plus.
• Experience supporting mobile data plans, mobile networks, and devices is a plus.
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
• Documents, maintains, upgrades, or replaces hardware and software systems.
• Supports and maintains user account information including rights, security, and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
• Network connection issues, track network connections back to network switches. Escalates problems and issues to a higher level of support if unable to resolve.
•  in a professional and businesslike manner and communicates effectively with customers and associates. Represents ClientInteracts with customers, responding to routine technical questions or request for information.

Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees.


About ApTask:
ApTask is a dynamic workforce management solutions company dedicated to helping professionals excel in their careers. With a focus on IT, project management, and strategic consulting roles, ApTask offers tailored opportunities that align with your aspirations. Join our thriving community of skilled professionals and unlock your potential to make a meaningful impact. Client exciting career prospects with ApTask today at www.aptask.com .

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our recruitment team at businessexcellence@aptask.com .

Last updated on Jul 24, 2023