Accounts Receivable Specialist

About the Team

As a member of the Financial Reporting & Controls team, you will be responsible for providing accurate financials, building our financial infrastructure, and ensuring smooth operations. This is an exciting opportunity to join the team and make an immediate impact at a rapidly growing organization. Each role at Miro is based at one of our physical hubs, and we look for talent that wants to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 1-2 days a week in office culture as our baseline.

About the Role

As an Accounts Receivable Specialist, you will be responsible for the end-to-end AR process, from issuing invoices to overseeing collections, while working hand-in-hand with our Sales team to address any concerns that arise. In addition, you will collaborate with cross-functional teams to ensure that our billing processes are not only accurate, but also efficient. Your proactive approach to problem-solving and attention to detail will be essential in scaling our processes and maintaining customer satisfaction.

What you’ll do

• Issue accurate invoices in a timely manner, ensuring that all billing details are correct and aligned with customer agreements.
• Monitor outstanding accounts, follow up on overdue payments, and address customer disputes
• Ensure a professional and positive interaction with customers throughout the billing and collections process, enhancing customer satisfaction and fostering long-term relationships.
• Innovate, automate, and challenge the status quo, seeking continuous improvement of the accounts receivable process

What you’ll need

• 2+ years of experience in all-round Accounts Receivable/Billing
• Ability to work independently and manage competing priorities in a fast-paced environment
• Experience collaborating with a distributed team
• Intermediate Excel experience: the ability to work with pivot tables and lookup functions
• Self-motivated, organized, and efficient worker with high standards for quality of work output
• Nice to have: Experience managing Accounts Receivable within NetSuite and Salesforce

What's in it for you

• 401k matching + Competitive equity package
• Excellent Medical, Dental and Vision health benefits
• Fertility & Family Forming Benefits
• Flexible time off
• Lunch, snacks and drinks provided in the office
• Wellbeing benefit and WFH equipment allowance
• Annual learning and development allowance to grow your skills and career
• Up to $2,000 of charitable donation matches each year

Last updated on Aug 26, 2024