Patient Coordinator and Reception Administrator (Spanish Speaker)

Are you a positive and enthusiastic person, ready to go the extra mile? Do you have previous experience providing reception support within an aesthetic clinic/medical centre? Are you searching for a stable and long-term employment?
We have the perfect opportunity for you!

Tasks

Your responsibilities and impact working as a Patient Coordinator and Reception Administrator will be:

• Prepare and explain quotes to patients following the doctor's guidance
• Prepare the relevant documentation to be sent to both the hospital and the patient
• Handle and check all the documentation received
• Working closely with patients and accompanying them to the waiting room, making sure they are comfortable
• Coordinating patient's visits and following up on canceled or unconfirmed visits
• Provide professional and friendly client support via phone, email and face to face
• Ensure high level of customer satisfaction and follow up of customer information
• Record all information in the internal system

Requirements

Skills, qualifications and interests you need to succeed in this role:

• A native-level proficiency in Spanish, with full professional proficiency in English
• Previous relative experience within a clinic or luxury environment
• Confident communication and sales skills
• Good presence and people skills

Benefits

What´s in it for you?

• Competitive salary
• Permanent contract
• Jornada intensiva viernes
• Great career perspectives

Your future company
Our client is a rapidly growing plastic surgery clinic located in the heart of Barcelona. The organization is dedicated to enhancing patient safety and aesthetic outcomes, with a primary focus on perfection and innovation.

Última actualización el 26 abr 2024