Your new role
Are you ready to join us on an exciting road trip? We are an up-and-coming startup and have set ourselves the goal of turning parking space management on its head. With our innovative technology, we are ready to transform mobility and open up new avenues.
We are seeking an experienced international Collection Manager (all genders) to lead our endeavors to new markets. This role is pivotal in managing our end-to-end fine collection process, including data collection, communication with authorities, and financial efficiency.
What to expect
- Overseeing the entire collection process to ensure efficient and lawful retrieval of car owner data (license plate and address information).
- Define workflows to collect owner data of all European countries.
- Manage the dispatch of fines and physical correspondence to car owners across the EU.
- Understand international payment patterns and adapt processes accordingly.
- Ensure compliance with EU regulations and data protection laws.
- Collaborate with internal departments to streamline operations and enhance the customer experience.
- Build internal processes incl. fall back options to streamline all fine operational processes.
- Analyze performance metrics and implement continuous improvement initiatives.
Inspire us by
- Proven experience in a role within collections, parking, mobility, or a related field.
- Strong understanding of the EU regulatory environment, particularly in data protection and debt collection.
- Experience using BI-Tools like PowerBI, Tableau, or Metabase
- Proven track of implementing process-specific KPIs and
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making capabilities.
- Proficiency in German and English, both written and spoken
What we offer you
- Flexibility: Our model allows you to tailor your work schedule to your unique requirements, ensuring maximum flexibility
- Equipment: Decide on your own equipment to work efficiently and comfortably
- Workation: Work in inspiring locations during your Workation for fresh ideas
- Measurable goals: Our OKRs allow you to directly measure your impact on our product and company success
- Catering: Fresh coffee from our portafilter machine around the clock for your energy and productivity. Discover the variety of Bella&Bona, our online cafeteria, or help yourself to our fruit basket or enjoy breakfast at the cereal bar
- Dress code: Dress in a way that makes you feel most comfortable
- Events: Celebrate our successes at our legendary team events and OKR parties
- Development: Take advantage of our language courses or in-house training programs to learn new skills
- Health: We support your health and fitness with EGYM to keep you active
- Security: Your workplace security is ensured by our profitable business model
- Profit sharing: Benefit from our Virtual Stock Option Plan (VSOP) and participate in the success of Parkdepot
Innovation through diversity
Regardless of your background, origin, gender identity, or individual circumstances, it's your personality that interests us. That's why we're committed to building a culture of collaboration and respect, where every team member has a voice, can grow, and feels valued with us
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Zuletzt aktualisiert am 19.04.2024