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Service Specialist (fluent German and English) in Munich - Germany

Sungrow - EMEA · vor 30+ Tagen
Verhandelbar
Vollzeit
Bewerben

Your mission

Being a Service Specialist is an exciting task since you are the superhero our clients need. You know what setup of our solutions will satisfy their needs, therefore, these here are your most important tasks:

  • Provide efficient administrative support for the whole service department, including calendar management, file organization, and meeting coordination.
  • Responsible for all tools and assessment management in service.
  • Responsible for service car management.
  • Assist in addressing customer complaints and ensure timely resolution of issues.
  • Handle general customer inquiries, providing professional and friendly service.
  • Assist service department members in solving daily issues and provide necessary support.
  • Track meeting action items to ensure timely execution and reporting.

Your profile

All right, all right, so I hope you are now aware of what is up for you, what background should you have in order to feel comfortable with this role? Keep in mind it`s all about electrical equipment, that`s why it is essential for you to have: Bachelor or Master Degree in Business Administration, Economy or related field or a similar education e.g. professional education / "Berufsausbildung", e.g. as "Bürokauffmann/-frau", "Fremdsprachenkorrespondent/in", "Industriekaufmann/-frau", "Hotelfachmann/-frau" etc.Fluent German (ideally C2) and English languages skills (C1) - written and spoken - in are mandatory. Daily business languages will be German and English.Ideally you have already gathered first working experience in a similar role, e.g. in Office Management, Assistant role, Customer Service, Sales Assistant, Contract Management, Tourism etc.Very good MS Office skills (Word, Power Point, Outlook etc.) mandatory.Excellent time management and organisational skills mandatory.Able to prioritize and multi-taks.Friendly and proactive personality with excellent service and customer orientation.A team player with great attention to detail.Strong sense of responsibility and accountability.Self-motivated and performance driven.Excellent communication skills.Problem-solving ability.

Why us?

We are more than happy to state that not only We are leading this discourse, we also offer the fitting solutions for it. We have the strongest PV-Inverter R&D there is and became the world`s biggest Inverter Manufacturer, which we are extremely proud of!And now, for this decade, we are increasing our game, and You, You might become part of it! Besides that, many things await You:

  • Opportunities for Career advancement
  • Bonus payment based on pre-agreed and signed KPI agreements
  • A multinational team awaits You with lots of european and transeuropean exchange!
  • Possibility for technical and commercial knowledge increasement in regard to string inverters, central inverters, inverter stations including transformer and switch gear and storage solutions
  • Technical and commercial training in our headquarter in Germany and even visits to the big R&D facility in China!

Zuletzt aktualisiert am 19.04.2024

Mehr sehen

Über das Unternehmen

Sungrow - EMEA<p>We are a green tech company unlike any other green tech company. We are a team of lateral thinkers, young professionals, and creative minds. We are fighting every day to make our mission happen – Clean Power For All!</p> <p>With nearly 250 GW of clean power presently installed worldwide, we are more than ready to sate the worlds hunger for clean energy!</p> <p>Sungrow is the global leading inverter solution supplier for renewables. We are proud to look back to a success story that already began in 1997, but we never stopped striving for more. We want to give fresh impulses, inspire, and contribute to a sustainable development of our planet, that’s why we constantly improve our portfolio.</p> <p>From floating solar plants to large-scale utility projects and to small residential products we always offer the best and most suitable solution. At Sungrow we hold more than 1500 patents – no wonder as we employ the biggest research and development team of the whole industry.</p>

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