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2nd Line Support

Manchester
Negotiable
Full-time
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Location: TraffordSalary: £30,000Job Description:My client\'s are looking for an experienced 2nd Line IT Support Engineer to join their IT team in Trafford. The ideal candidate will be responsible for providing 2nd line technical support to customers, resolving technical issues and identifying root causes. You will be working with a team of IT professionals to maintain and troubleshoot customer networks and systems.In this role, you will be responsible for:Troubleshooting and resolving technical issues for customersDiagnosing problems and identifying root causes.Providing technical support for customer networks and systems.Installing hardware, software, and systems.Responding to customer inquiries in a timely manner.Working with other IT professionals to maintain and troubleshoot customer networks and systems.The ideal candidate will have:A minimum of 2 years of experience in an IT Support role.Expertise in networking, hardware, and software.Ability to diagnose and troubleshoot technical issues.Excellent customer service and communication skills.Knowledge of Windows Server, O365, Active Directory and Azure.The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on 0161 552 7425 to discuss this in further detail. Alternatively, send your CV directly to me at Daniel . del-prete @ intechnlogygroup . comThis role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT SupportInterviewing Immediately - Apply NowIn Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
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