Our client based in Kingston, Milton Keynes is looking for an experienced IT Technical Support Engineer to join their busy team at their newly renovated offices.The Role:Providing desktop support for all system, hardware, and software IT issues both in person and remotely working from a ticket systemSetting up new devices and software installationSupporting mobile devicesMaintaining the network infrastructure including cabling and replacement of hardwareKeeping all software up to date ensuring all staff are using the latest version of the softwareManaging hardware returns of leased equipmentData management tasks ensuring recovery systems are in place and followedTrain and teach users on new applications or softwareMaintenance and administration of IT areasYou could be resolving all kind of errors from software to Laptops, PC's, Printers, Scanners, TVs etc.The Right Candidate:Great knowledge and understanding of PC hardware and software skillsExperience of repairing PC hardware and diagnosing software errorsExperience as a support engineer or similar roleExcellent communication skills with a strong customer service ethicAbility to explain technical details in a simple mannerExperience of using various communication platforms to resolve any issuesTaking ownership of issues reported and seeing the issue to resolution pointProactive approach to work with the ability to prioritise and work towards deadlinesWorking knowledge of Microsoft 365 products and architectureMust hold a clean UK driving licenceBenefits, Pay and Working Hours:25 days holiday plus bank holidaysPension planHealthcare InsuranceSocial EventsYearly flu clinic (vaccination)Free parkingSubsidised Employee RestaurantMonday - Thursday 08:30 - 17:00 Friday 08:30 - 15:30This role requires you to live within a commuting distance of Milton Keynes - This is not a remote role!Quality Personnelacting as an Employment Agency & Business(rated as one of the top 3 Agencies in Milton Keynes for the 3rd year running!).Please note due to volume of applications you will only be contacted if we are progressing your application.
Last updated on Mar 24, 2023