Business Division: UK Shareholder ServicesBusiness Function / Department: Employee Services OperationsJob Title: Share Plan Administrator - Discretionary Plans Dealing Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our requirements, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has been no better time to join EQ. Role SummaryAs our Employee Share Plan Services continues to grow, we are looking for a Support Team Administrator to join our established Discretionary Plans operational team who are responsible for the delivery of our Discretionary Plan Service. Within this role you will be expected to lead the successful operational planning and delivery of key tasks, whilst developing specialist knowledge of share plans and liaising with our corporate clients. Our large Share Plans Operations team is made up of a number of sub teams that carry our different elements of our services, with some teams focused on specific share plans and others providing shared services. Due to the breadth and variety of EQ's Share Plan service, we are able to provide our team members with fantastic opportunities to develop their knowledge and progress within our wider team. Key Responsibilities will includeUpdates to employee data changesResponding to customer queries via various channelsUpdating share plans records to share plan events transactionsMaintaining data integrity across systemsSupporting back end dealing processes Skills and experience;Enthusiasm and willingness to learnAbility to work independently or as part of a teamGood communication skillsAble to demonstrate a good understanding of what great customer service isFantastic attention to detailGood working knowledge of Microsoft Office especially ExcelAbility to work well under pressure and remain focused on delivering excellent service Please note, we are looking for full time candidates for this role but would be happy to discuss further details ahead of your application and may have other roles available. There is an initial requirement to work from our office based in Worthing during your period of training after which there will be the opportunity to work on a more flexible hybrid basis, combining some days working from home and some in the office each week. What We Offer (UK ONLY)Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit.Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover.Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform.Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more.Time Off - Typically 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing.Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed.We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks
Last updated on Mar 24, 2023