Sales and Service Advisor

Eriks · yesterday
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Job title: Sales and Service Advisor Job Location: Preston ABOUT US - We are ERIKS, a technology driven, specialist industrial services provider offering a wide range of mechanical engineering solutions and technical services to an incredibly broad spectrum of industries. We are involved, often without you knowing, in your day to day lives from your breakfast in the morning, to the microchips in your mobile and even supporting the NHS. We have over 7500 specialist colleagues in 20 countries adding ERIKS Value for industrial customers worldwide. Over the last 80 years, we continued to embed an entrepreneurial spirit and through our passion, specialism and innovation, we make industry work better. ABOUT YOU - Youre driven by the thought of delivering customer service?excellence?with ERIKS key customers, working in one of our branches. The idea of autonomy and responsibility to develop business and relationships don't phase you, in fact you relish the opportunity to develop with ERIKS. Your main skills will include: Sales order processing or administrative skills Communication skills Knowledge of MRO or engineering products is an advantage ABOUT THE ROLE - In this role you will be the first point of contact for ERIKS customers when enquiring about our products and services. As Inside Sales at ERIKS, every day is different, from the nature of the products on offer, to the industry our customers are from. You'll be adaptable, be a problem solver and want to work in a fast-paced, dynamic environment, looking to hit and exceed branch targets. Key Responsibilities Sales ordering processing in our inhouse CRM Dealing with customers, ensuring excellent customer services ABOUT OUR OFFER In return for your passion and commitment, we offer trust, support and bespoke training to help ensure you continue to grow and thrive with us. We empower all our employees to drive their own career and a development path and always look to grow our future leaders from within. Our internal Talent team will give you the tools you need to succeed in your career, and the ERIKS family will give you any support and guidance you may need to use them effectively. On top of a competitive salary our benefits include: 25 days plus bank holidays annual holiday entitlement Contributory Pension Scheme Bike to Work Scheme Life Assurance Employee Assistance Programme including Life, Money and Wellbeing support Unlimited Video GP Appointments 8 Mental Health Therapy session a year 2 Medical second opinion consultation per year Company Sick Pay Group Income Protection after a period of sickness absence Onsite Parking at all our sites Long service recognition Free unlimited access to LinkedIn Learning Free ERIKS Branded workwear Free Eye tests ABOUT OUR ENVIRONMENT We are immensely proud of our culture of empowerment, collaboration and recognition. We work hard to ensure we have the most diverse workforce possible, and we want to have an even more diverse workforce. Research shows that a specific gender applies to a job when they meet 60% of the criteria, other genders and margined folks only apply when they meet most of the criteria. If you believe you have what it takes, whilst not meeting all the criteria, please do get in touch as we would love to chat. You never know, until you give it a go!

Last updated on Feb 5, 2023

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