Hire Desk Controller

MGF LTD · last month
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MGF are currently seeking to recruit a Hire Desk Controller to join the Hire Desk team at our Astley, Manchesterdepot.Reporting to the Hire Desk Manager and supporting the Depot Operations Manager, you will provide an efficient and effective service on the Hire Desk to assist the team with their activities.Responsibilities Your responsibilities will include:Answering incoming callsResponsible for receiving orders (On-hires) and requests for collections (Off hires)Calculating and supply of quotes on CRM systemPlanning transport for deliveries and collectionsDaily preparation of drivers paperworkDaily communication with sitesScanningMonthly reportsCustomers loss & damage reportsCore Requirements The core skill requirements of this role are:A professional manner with good communication and people skillsPC literate with experience of Microsoft SystemsAbility to prioritise work load and work to tight deadlinesLocal area knowledge for the depot areas servedMotivated self-starter with good administration, time management and organisation skillsBenefits As well as a competitive salary, we also offer the following:Option to purchase additional days of annual leaveAdditional annual leave awarded to recognise long servicePension SchemeLife AssuranceTraining & development online, in house, external providers and hands on practical experienceAward and recognition initiativesDiscretionary bonus scheme based on business performanceShutdown over the Christmas periodRefer a friend schemeFree on-site parkingAdditional Information If you are a Hire Desk Controller with the required skills and would like to work for a well-established company, we are looking for individuals like you.MGF is a privately owned independent company specialising in the supply of excavation support equipment to the construction industry through hire and sale. Our strategy is to provide a comprehensive service to our customers. This is achieved through continuous investment in our products, infrastructure, processes and people to achieve long term sustainable growth. Employing over 440 staff, we operate nationally from 14 locations.More Details We aim to be an equal opportunities employer and welcome applications from all sections of society.All applicants will be treated in the strictest of confidence.
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