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Customer Sales Advisor

Derby
Negotiable
Full-time
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Role: Customer Sales Advisor Location: Pride Park, Derby Salary: £20,200 + Opportunity to earn up to £160 bonus P/M + Regular Incentives Hours: Rotational shifts between Monday to Saturday 8am - 6pm No Sundays and 1 in 3 Saturdays Job Type: Permanent/Full time only - 37.5 hours per week Customer Sales Advisor Role: Your role sits in our retention team, where you will manage subscription cancellation requests through inbound customer contacts and outbound customer contacts at various stages of their subscription cycle. The purpose of the role is to empathise and engage with subscribers, using product knowledge and retention tools to make the best decision for the customer. Customer Sales Advisor Benefits: Earn up to £160 bonus per month Fortnightly pay . Lots of great incentives! (Chance to win a Holiday, Airpods or Ninja Air fryer!) . Progression opportunities 29 days' holiday (Inclusive of Bank Holiday allowance), increasing 1 day per year of service Refer a friend to work for us and you get £750! Optical and dental benefits On-site parking Discounts in high-street shops and restaurant Customer Sales Advisor Skills: Proven successful experience in customer service and retention Great communicator in both voice & writing Have a passion for people, & strive to deliver success every day Experience of working to & achieving targets The ability to self-motivate & support and inspire your fellow customer retention professionals Prepared to go the extra mile to hit target Thrives on working in a challenging & fast paced environment Ability to effectively handle complaints by having good quality conversations

Last updated on Feb 5, 2023

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About the company

Red Dot Commercial Limited

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