Browse
Employers / Recruiters

B2B Operations Specialist

bigblue · 30+ days ago
Negotiable
Full-time
Continue
By pressing the button above, you agree to our Terms and Privacy Policy, and agree to receive email job alerts. You can unsubscribe anytime.
As Amazon is pouring billions into its e-commerce infrastructure, independent brands are struggling to offer the same level of trust and experience to their customers. They're now faced with a difficult choice: hop onto the Amazon train or lose customers every day. Bigblue helps independent brands fight back. Together with companies like Stripe and Shopify, we're arming the direct-to-consumer rebellion. Shopify powers their e-shop, Stripe makes payment trivial, and we, Bigblue store and deliver their products around the world.
Founded in 2018, we have raised $18M, and we are now more than 110 employees working from our offices in Paris, Madrid, London.

About the role 🚀
Location: Paris

Bigblue is looking for a B2B Operations Specialist to join the brand-new B2B team to support internal operations team EU-wide.
Bigblue is historically a B2C-centric company and has invested a lot in B2B lately to support our clients’ growth. Bigblue now needs a B2B Operations Specialist to ensure a seamless end-to-end B2B experience to our merchants.
With a clear understanding of Bigblue’s B2B operations, the B2B Operations specialist will support our day-to-day operations and enhance current processes. The role represents a critical function within the Bigblue Operations team to deliver an exceptional B2B experience to our merchants, and to their B2B customers.

Missions ✍️

  • Own processes ensuring B2B quality among the operations department
  • Ensure compliance guidelines are met (warehouse processes, carriers processes & SLAs)
  • Proactively track day-to-day operations to spot inconsistencies before issues occur
  • Provide reports of performance and action plans when needed

  • Actively participate to process and systems development
  • Identify systemic issues and expose opportunities to improve operations
  • Recommend and implement methods and processes to enhance quality and ensure best merchant experience
  • Track learnings and best practices to contribute to our B2B expertise

  • Act as Bigblue’s B2B expert
  • Serve as an escalation point for operational B2B-related issues
  • Share knowledge and provide guidance to internal teams around B2B

Requirements 🙌

  • Rigorous, organized and ability to prioritize multiple concurrent projects
  • Not afraid of operational day-to-day
  • Ability to work in a team
  • Proven analytical & problem-solver thinking and good knowledge of Microsoft Excel
  • Bilingual FRENCH required
  • Very good written and verbal communication skills in English

Benefits 💙

  • Monthly 43.20€ mobility package (Swile)
  • 10€ meal voucher per worked day (55% paid by Bigblue)  + free unlimited snack when you're at the office 🥗
  • One of the most amazing offices in Paris 🤫
  • An amazing opportunity to learn extremely fast in a hypergrowth environment

Last updated on Sep 12, 2024

See more

About the company

More jobs at bigblue

Analyzing

Paris, Île-de-France

 · 

30+ days ago

Paris, Île-de-France

 · 

30+ days ago

Paris, Île-de-France

 · 

30+ days ago

Paris, Île-de-France

 · 

30+ days ago

Paris, Île-de-France

 · 

30+ days ago

More jobs like this

Analyzing
Talent Pool
C
clipperton ·  Wertpapierdienstleistungen

 · 

30+ days ago

Paris, Île-de-France

 · 

30+ days ago

Alternance - Chargé de gestion des risques et des crises H/F
veepee ·  Ventes événementielles en ligne

Saint-Denis, Île-de-France

 · 

30+ days ago

Saint-Herblain, Pays de la Loire

 · 

30+ days ago

Paris, Île-de-France

 · 

30+ days ago

Logistics Planning & Optimisation Intern (M/F/X)
HelloFresh ·  Meal kit delivery service

Paris, Île-de-France

 · 

30+ days ago

Paris, Île-de-France

 · 

30+ days ago

Developed by Blake and Linh in the US and Vietnam.
We're interested in hearing what you like and don't like! Live chat with our founder or join our Discord
Changelog
🚀 LaunchpadNov 27
Create a site and sell services based on your resume.
🔥 Job search dashboardNov 13
Revamped job search UI with a sortable grid, live filtering, bookmarks, and application tracking.
🫡 Cover letter instructionsSep 27
New Studio settings give you control over AI output.
✨ Cover Letter StudioAug 9
Automatically generate cover letters for any job.
🎯 Suggested filtersAug 6
Copilot suggests additional filters above the results.
⚡️ Quick applicationsAug 2
Apply to jobs using info from your resume. Initial coverage of ~200k jobs in Spain, Germany, Austria, Switzerland, France, and the Netherlands.
🧠 Job AnalysisJul 12
Have Copilot read job descriptions and extract out key info you want to know. Click "Analyze All" to try it out. Click on the Copilot's gear icon to customize the prompt.
© 2024 RemoteAmbitionAffiliate · Privacy · Terms · Sitemap · Status