Brand Experience - Senior Product Manager

Are you a Product Manager with a passion for i-Gaming, innovation, and a love for improving user experiences? We're looking for a talented product manager to join our team and help us bring Betsson Group's vision "to provide the best customer experience in the industry" to life.

SUMMARY

As a Product Manager at Betsson Group, you will be a part of the Product Development department and will be a member of a  cross-functional development team where you will be primarily responsible for collecting customer feedback, and defining, organizing, and prioritizing requirements.

Together with your team, you will take ownership of several customer journeys and/or capabilities where you will be one of the key people expected to drive and lead the delivery of new functionality as well as improvements of existing functionality. This will often require you to collaborate with other development teams and engage with a number of stakeholders to ensure a successful rollout. We operate in a fast-paced and challenging industry, and you will have several opportunities to work on complex and cutting-edge products and contribute to Betsson Group’s success.

A taster of what you will be involved with:

• Working closely with the Head of the area and product managers to define strategy and work towards Betsson Group’s vision of providing the best customer experience in the industry.
• Analyzing customer feedback, identifying potential opportunities, highlighting issues that might impact the player experience, & coming up with hypotheses based on findings.
• Conducting user experience research and experimentation such as A/B testing or MVT with the UX research team to collect more insights and validate ideas.
• Partnering with UX designers, architects, developers, and other stakeholders to define the customer experience, product specifications, and acceptance criteria.
• Working together with different areas to plan, prioritize and execute product improvements.
• Prioritizing user stories according to customer experience and business value.
• Analyzing improvements and deliverables retrospectively to evaluate the impact on business KPIs.
• Traveling occasionally to meet team members in various offices.

YOU’RE GOOD AT

• Being product and data-driven – having a good understanding of what our customers expect from our products, how it is performing, and how to improve them continuously.
• Shipping products and functionalities by partnering with engineers, designers, and other product leaders.
• Problem-solving using data- and hypothesis-driven approaches. 
• Analyzing legal and regulatory requirements to ensure product compliance. 
• Giving demos and presentations to a broad audience
• Communicating and negotiating with stakeholders of various backgrounds
• Working with cross-functional distributed teams
• Working with Jira, Google Tag Manager, Google Analytics, Data studio, Google Optimize, or equivalent.
• Agile. Not just processes but a true agile mindset where all members of the cross-functional development team are involved and where changing requirements based on business needs and market opportunities are embraced.
• Working with UX researchers to conduct A/B testing and leverage different research methodologies.
• Facilitating workshops and leading meetings. You will be expected to facilitate design sprints, user story mapping sessions, and lead discussions about customer feedback and product requirement.
• Working in a fast-paced industry, where there are several moving targets and flexibility is expected.
• Understanding the iGaming industry and player's behaviours (2+ years in a similar role in iGaming ).

WHAT WE OFFER

At Betsson, we offer an annual compensation in January, to cover the devaluation of the Hungarian forint in the previous year.

We care about your health, we provide gym subsidy, health insurance (Medicover), life and accident insurance, discounted in-house masseuse and fruits.

We support your career growth with free Pluralsight account and training budget. Our developers are sharing know-how every month on our Devsson forum, and also have an internal mobility program so after a certain time you can try other teams or even locations. You can try yourself as a Meetup speaker or Hackathon organiser, we regularly host events to invite people to learn more about cutting-edge tech topics, best-practices, and innovative pet-projects.

Regular after-work and team events thanks to our proactive colleagues. We have movie nights, poker events, board game nights,… if you have other ideas, we really want to hear them! Last, but not least Betsson provides team building budget for each team in every quarter for team activities…it is up to you what you want to do!

Breakfast on Mondays and Wednesdays, sweets, snack, and beers Friday afternoons.

Mobile phone device (latest model of iPhone or Samsung) and subscription for personal use with 50 GB internet and free calls in EU!

We work in a hybrid model which allows you to work 2 times a week from home, and on Mondays-Wednesdays-Fridays from the office.

CHALLENGE ACCEPTED?

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Last updated on Sep 28, 2023