Staff Product Analyst

Staff Product Analyst/Statistician (Insights pillar)

The Staff Product Analyst, Product Insights will operate similar to a Statistician, and play a meaningful role in helping create clarity around our product usage trends. The work in the Product Insights pillar will be cross-cutting and focused on developing a deeper understanding of our product and feature utilization on consumption and other core business metrics. This role requires someone with strong analytical, technical, and statistical skills, and who is comfortable partnering with stakeholders at all levels of the organization and across multiple functional areas in a fast-paced, challenging environment.

Responsibilities

• Develop a deep understanding of what types of features and products customers are using across different stages of their MongoDB lifecycle, find pain points, and construct sophisticated statistical models to provide actionable recommendations that improve the customer experience
• Broaden our view into attribution by product feature via causal inference models, better identifying health (regression detection, connection storms)
• Surface insights to drive executive decision making across the business, and help define cross-functional concepts like customer journey usage phases
• Create measurement frameworks to measure the success of each product
• Conduct deep dive analysis to assess product performance and health
• Serve as an analytical and technical thought partner to stakeholders across the product, analytics, data science teams
• Make the team more efficient: Research and implement new tooling/processes; seek out and automate existing costly manual processes

Skills & attributes

• 6+ years of hands-on analytics experience with for product and / or growth teams, ideally at a software company
• Experience developing statistical models, causal inference, and supporting experimentation efforts
• Advanced knowledge of statistical methods, techniques, formulas, and tests, experience developing causal and statistical inference models
• Advanced SQL skills and proficiency with either Python or R
• Deep understanding of SaaS products and demonstrated success of partnering with product teams to conduct a wide range of experiments.
• Demonstrated ability to effectively communicate and set priorities with a variety of key stakeholders at all levels of the organization
• Effective at communicating technical concepts to non-technical audiences
• Committed to contributing to a collaborative, enjoyable, and psychologically safe work environment
• PhD or Masters in Economics, Statistics, or related field

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build anywhere—on the edge, on premises, or across cloud providers. With offices worldwide and over 175,000 developers joining MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability

Last updated on Aug 27, 2024