Browse
Employers / Recruiters

Reservation Operations Associate (Night shift only)

headoutlinkedin · 30+ days ago
Negotiable
Full-time
Continue
By pressing the button above, you agree to our Terms and Privacy Policy, and agree to receive email job alerts. You can unsubscribe anytime.

🚀 Why Headout?

What we do is important

In an increasingly digital world, there is a desperate need to augment our human experience by getting us to interact with the real world around us and the people in it. At Headout, our mission is to be the easiest, fastest, and the most delightful way to head out to our next real-life experience. We do this by running a managed marketplace to the world’s most exceptional real-life experiences — from immersive tours to museums to live events and everything in between.

We’ve got scale, fast growth, and solid fundamentals

Headout has served tens of millions of guests from 196 countries (every single sovereign state on the planet) on one of our experiences across 100+ cities in 9 languages. Today, we have sales of 100s of millions of $s a year and are growing rapidly. Contrary to the norm, we deliver this scale and growth while being profitable. We've been unit profitable for 18 months + and have recently turned EBITDA profitable as well. We have raised $60M+ from top-tier investors and are building a durable company for the long term - because that's what our mission needs and deserves.

Now is the right time

While we have a fast-growing business, we are still very early in our journey with a large upside to capture and have a team that is small enough for you to have an indelible outsized impact on our journey. We are not too early, we are not too late.

Our culture

Every place has its own beat and we are no different. We are not the right place for everybody but we are the right place for a certain group of people. Read more about it here: https://bit.ly/HeadoutPlaybook

The role

The Reservation Operations team at Headout ensures that the inventory within the organisation and delivery of these experiences to our customer hits a perfect balance. The Reservation Operations team strives to make every booking fulfillment at Headout, a success. This is a night shift role.

What makes this role special?

  • Time is key. You will need to provide a seamless experience for all Headout guests by handling their reservations in a timely manner.
  • Connecting blocks of our business. You will essentially act as a bridge between our supply partners and guests by communicating effectively.
  • Striving for perfection. We would love for you to take initiative to create processes that make our booking fulfillment methods more progressive.
  • A creative streak. You will need to be creative when it comes to handling escalations from our guests or supply partners.

What skills & experience do you need?

  • Attention to the T. No tiny detail passes your eye unchecked. You're able to spot the smallest of problems, solving which can have the biggest impact.
  • Language Proficiency. Exceptional written and verbal communication skills in the English language.
  • You're like Monica Geller. Organized and process-driven, with an itch to improve anything sub-optimal.
  • You're in it for the long haul. You think long term while solving problems and not focus on immediate fixes.

Bonus

  • You're passionate about all things travel
  • You have worked to assist customers all around the globe before

 


EEO statement

At Headout, we don’t just accept differences — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our partners, and the community at large. Headout provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. During the interview process, if you need assistance or an accommodation due to a disability, you may contact the recruiter assigned to your application or email us at life@headout.com.

Privacy policy

Please note that once you apply for this job profile your personal data will be retained for a period of one (1) year. Headout shall process this data for recruitment purposes only. Once the relevant job profile is filled or once the time period of one (1) year from the date of the job application has passed, whichever is later, Headout shall either delete your data or inform you that it shall keep it in its database for future roles. In compliance with the relevant privacy laws, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that the processing of your personal data be restricted. If you have any concerns or questions about the way Headout handle your data, you can contact our Data Protection Officer for more information.

Last updated on Aug 22, 2024

See more

About the company

More jobs at headoutlinkedin

Analyzing

London, England

 · 

30+ days ago

Bengaluru, Karnataka

 · 

30+ days ago

Bengaluru, Karnataka

 · 

30+ days ago

New York, New York

 · 

30+ days ago

Developed by Blake and Linh in the US and Vietnam.
We're interested in hearing what you like and don't like! Live chat with our founder or join our Discord
Changelog
🚀 LaunchpadNov 27
Create a site and sell services based on your resume.
🔥 Job search dashboardNov 13
Revamped job search UI with a sortable grid, live filtering, bookmarks, and application tracking.
🫡 Cover letter instructionsSep 27
New Studio settings give you control over AI output.
✨ Cover Letter StudioAug 9
Automatically generate cover letters for any job.
🎯 Suggested filtersAug 6
Copilot suggests additional filters above the results.
⚡️ Quick applicationsAug 2
Apply to jobs using info from your resume. Initial coverage of ~200k jobs in Spain, Germany, Austria, Switzerland, France, and the Netherlands.
🧠 Job AnalysisJul 12
Have Copilot read job descriptions and extract out key info you want to know. Click "Analyze All" to try it out. Click on the Copilot's gear icon to customize the prompt.
© 2024 RemoteAmbitionAffiliate · Privacy · Terms · Sitemap · Status