<gh-intro>
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We are seeking a highly skilled and experienced professional to join our rides organization as the Head of Fleet & Vehicle Operations and collaborate with our fleet partners, which are driving a significant part of our supply, delivering professional and reliable service.
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<gh-about-us>
<title>About us</title>
<text>
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
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<title>About the role</title>
<text>
As the Head of Fleet & Vehicle Operations, you will be responsible for ensuring we scale the number of drivers on our platform levering on our Fleet partners, and unlocking vehicle constraints stopping drivers from earning on our platform. Fleet owner success and growth is a strategic area for the whole vertical, paired with vehicle growth and electrification.
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<gh-responsibilities>
<title>Main tasks and responsibilities:</title>
<bulletpoints>
- <point>Define and drive our strategy on Fleet & Vehicle acquisition, engagement, satisfaction, service reliability, and retention, by identifying new acquisition channels, designing engagement tools, and leading the electrification strategy.</point>
- <point>Identify key levers to use for removing vehicle blockers in our markets. Collaborate with key stakeholders to deliver the solutions and act as a partner for the Corporate Development team to acquire and operationalize the vehicles through programs.</point>
- <point>Design processes, tooling, and automation that can drive improved operational efficiency, increase fleet & vehicle conversion, and reduce cost.</point>
- <point>Work closely with the Central Ops Analytics team to provide high-quality reporting and analysis of our fleet and vehicle base.</point>
- <point>Collaborate closely with country, product, growth, and marketing teams. Many initiatives will be driven cross-functionally but will be project/program managed by you and your team.</point>
- <point>Ensure a hiring bar for talent, while managing and developing a team of approximately 10 employees, with the potential to scale once results are proven.</point>
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<gh-requirements>
<title>About you:</title>
<bulletpoints>
- <point>You have at least 10 years of experience working in a fast-growth tech consumer business, ideally in a Product Operations or Operations Management role;</point>
- <point>You possess great leadership and organizational skills;</point>
- <point>You have a proven ability to manage large-scale cross-functional projects;</point>
- <point>You have a strategic & analytical approach;</point>
- <point>You are an experienced people manager with a high bar for hiring;</point>
- <point>You preferably have exposure to P&L management.</point>
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Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
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<gh-perks>
<title>Why you’ll love it here:</title>
<bulletpoints>
- <point>Play a direct role in shaping the future of mobility.</point>
- <point>Impact millions of customers and partners in 600+ cities across 50+ countries.</point>
- <point>Work in fast-moving autonomous teams with some of the smartest people in the world.</point>
- <point>Accelerate your professional growth with unique career opportunities.</point>
- <point>Get a rewarding salary and stock option package that lets you focus on doing your best work.</point>
- <point>Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.</point>
- <point>Take care of your physical and mental health with our wellness perks.</point>
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<text>*Some perks may differ depending on your location and role.</text>
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Last updated on Aug 8, 2024