Browse
Employers / Recruiters

Senior IT Operations Specialist (Security | SaaS and User Support)

openx · 30+ days ago
Negotiable
Full-time
Apply
Company at a Glance
OpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens.

At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising.

Responsibilities:

  • Provide first-level support for end-users of cloud applications, including troubleshooting and resolving technical issues related to user access, functionality, and security concerns.
  • Collaborate with internal teams to configure, maintain, and monitor cloud application environments ensure reliability, scalability, and security.
  • Assist in the planning, design, and implementation of security solutions, including firewall, intrusion prevention systems, data leak prevention, virus protection, and vulnerability management.
  • Conduct regular security audits and vulnerability assessments to identify and mitigate potential risks and strengthen security measures.
  • Monitor and investigate security incidents, responding promptly to security alerts and addressing potential threats.
  • Support IT initiatives related to cloud migration, ensuring data integrity, application availability, and user access controls.
  • Provide recommendations to enhance cloud application usage efficiency, security, and performance based on industry best practices.
  • Maintain up-to-date knowledge of emerging trends and best practices in cloud computing and security, actively seeking opportunities for professional development.
  • Collaborate with cross-functional teams to develop and update IT policies, procedures, and guidelines related to cloud application usage and security protocols.
  • Communicate effectively with end-users, translating complex technical concepts into easily understandable language during training sessions and support interactions.
  • 40% is Performing support at levels 1, 2 and 3
  • 60% Participation and leading of project related tasks with a strong focus on IT security improvements and initiatives
  • Support Weekly IT Onboarding Sessions for new Team Members
  • Train end-users how to setup and use new technologies
  • Provide technical support in-person or over chat, phone or video

Required Qualifications:

  • Must have IT Security certifications
  • Must have ability to create flowcharts & diagrams
  • 2-years or more experience in an active SOC2 environment
  • 3-years or more experience with Google Workspace, Okta and MS365 user lifecycle management
  • 3-years or more MDM experience, preferably both Jamf and InTune
  • 2-years or more experience using Atlassian Jira SD and Confluence
  • Familiarity deploying and managing endpoint security eg. CarbonBlack
  • Experience with Automation tools & basic Scripting for Windows and Mac environment
  • 4-years Hands-on experience supporting MacOS and Windows
  • Ability to configure, build, test and deploy endpoints without supervision
  • Solid understanding of cloud security practices, protocols, and technologies
  • Experience in conducting security audits, vulnerability assessments, and incident response investigations
  • Basic knowledge of network security, firewalls, intrusion detection systems, and data protection best practices
  • Familiarity with user access controls, identity and access management (IAM) solutions, and single sign-on (SSO) technologies
  • Excellent troubleshooting, problem-solving, and analytical skills
  • Ability to work well independently and collaboratively in a team-oriented environment
  • Effective communication and interpersonal skills, with the ability to explain technical concepts to non-technical users
  • Tolerance for repetitive or manual tasks, with a mind for automating said tas

What we offer:

  • Employment contract (12 750 - 15 000 gross/monthly)
  • Flexible working hours & remote work option
  • Annual performance bonus
  • Private health care for you and your family (covered by OpenX)
  • Private life and travel insurance (Covid insurance included)
  • MultiKafeteria program 
  • Training: access to the LinkedIn Learning platform, Tech workshops
  • Holiday Allowance
  • Pension scheme (PPK from PZU)
  • Additional paid day off 
  • Free parking lot 
  • Access to peer-to-peer recognition platform
  • Monthly work-from-home allowance and one-time payment when you join us to help you set up your home office
  • We celebrate team members' important personal milestones (vouchers, gifts)
OpenX VALUES
Our five company values form a solid bedrock serving to define us as a group and guide the company. Our values remind us that how we do things often matters as much as what we do.

WE ARE ONE
We are one team. There are no exceptions. We are a group of strong and diverse individuals unified by a shared mission. We embrace challenges and win together as a team. We respect and care about our colleagues and cultivate an inclusive culture

WE ARE CUSTOMER CENTRIC
We innovate on behalf of our customers. We understand, respect, and listen carefully to our customers. We build great products to solve our customers’ problems. We manage our customers’ expectations clearly and honestly. We are a trusted partner to all of our customers - we act with integrity at all times. We care.

OPENX IS OURS
We innovate on behalf of our customers. We understand, respect, and listen carefully to our customers. We build great products to solve our customers’ problems. We manage our customers’ expectations clearly and honestly. We are a trusted partner to all of our customers - we act with integrity at all times. We care.

WE ARE AN OPEN BOOK
We understand and respect what each of us does. We are eager to teach and share what we know with others, both internally and externally. We are eager to learn from others and we ask questions internally and externally. 

WE EVOLVE FAST
We take responsible risks and own and learn from our mistakes. We recognize and repeat success. We actively seek out and provide constructive feedback. We adapt quickly and embrace change. We tackle growth and learning with real urgency. We are endlessly curious.

OpenX is committed to equal employment opportunities.
It is a fundamental principle at OpenX not to discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: age, race, creed, color, religion, national origin, sexual orientation, sex, disability, predisposing genetic characteristics, genetic information, military or veteran status, marital status, gender identity/transgender status, pregnancy, childbirth or related medical condition, and other protected characteristic as established by law.

OpenX Applicant Privacy Policy
Applicants can review our Applicant Privacy Policy at any time by visiting the following link: https://www.openx.com/privacy-center/applicant-privacy-policy/.

Effective Date: March 1, 2022

Last updated on Mar 6, 2024

See more

About the company

More jobs at openx

Analyzing

Kraków, Lesser Poland Voivodeship

 · 

30+ days ago

New York, New York

 · 

30+ days ago

New York, New York

 · 

30+ days ago

New York, New York

 · 

30+ days ago

Los Angeles, California

 · 

30+ days ago

Developed by Blake and Linh in the US and Vietnam.
We're interested in hearing what you like and don't like! Live chat with our founder or join our Discord
Changelog
🚀 LaunchpadNov 27
Create a site and sell services based on your resume.
🔥 Job search dashboardNov 13
Revamped job search UI with a sortable grid, live filtering, bookmarks, and application tracking.
🫡 Cover letter instructionsSep 27
New Studio settings give you control over AI output.
✨ Cover Letter StudioAug 9
Automatically generate cover letters for any job.
🎯 Suggested filtersAug 6
Copilot suggests additional filters above the results.
⚡️ Quick applicationsAug 2
Apply to jobs using info from your resume. Initial coverage of ~200k jobs in Spain, Germany, Austria, Switzerland, France, and the Netherlands.
🧠 Job AnalysisJul 12
Have Copilot read job descriptions and extract out key info you want to know. Click "Analyze All" to try it out. Click on the Copilot's gear icon to customize the prompt.
© 2024 RemoteAmbitionAffiliate · Privacy · Terms · Sitemap · Status